General FAQs
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Can I live with my family in your properties?
Unfortunately not, we are only able to house Students.
Can I book online?
Yes, you can book via the book now link on on each property/room type on our website.
I’m not a student, can I book a room?
Unfortunately not, we are only able to house Students.
What are the terms of your Airbnb prize draw?
Anyone who books between now and 19th May 2023 will be entered into a prize draw to win a £500 Airbnb voucher. You can read the full terms here - https://projectstudent.co.uk/prize-draw-terms-conditions
Where do you operate?
We have student accommodation properties in Bangor, Coventry, Exeter, Leicester, Lincoln and Newcastle.
Is there parking on-site or nearby?
Some of our properties have pre-arranged car parking spaces, some on road parking, others may not have any parking available.
Can I be added to the waiting list?
Yes, please provide your name, email and mobile number along with the property you’re interested in ad we will contact you if anything becomes available
What is your cancellation policy?
If you don’t get a space at uni we will cancel your agreement, alternatively you will be able to cancel if replacement tenant is found.
What are your office hours?
Our head office is open Monday-Friday from 8:45am - 17:00pm. On Saturday we’re also open from 9:00am - 14:00pm.
Where are you based?
Our head office is in Leicester.
What happens if I fall behind on my rent payments?
Don’t worry, we know things can be difficult and we are always here to help arrange a payment plan that works best for you.
I’m looking for a job.
Unfortunately we are not hiring at this time.
Can I arrange a viewing?
Yes, you can choose a day and time to view via our website calendar on each property page on our website. It’s located underneath the accommodation options and map.
How do I pay for my room?
You pay all rent as a direct debit through our online portal.