General FAQs
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When do courses start & finish?
Virtually all full day courses have a start time of 9.30am and a finish time of 4.30pm.
How long does it take to receive a booking confirmation?
All bookings are processed within 48 hours and often much quicker, so you'll receive confirmation very soon.
Can I park at your venues?
Yes, there is ample parking at all of our venues.
How many courses do you offer?
We currently provide over 200 scheduled training courses. You can browse/search through these courses here -https://www.ptp.co.uk/training-courses/
What level do I need to be for training?
We always deliver to small groups and the training is tailored to the levels of those attending.
Can I book via phone?
Yes you can. The number is 01509 889632. You can also book and pay online and save 5% too!
Can I book via email?
Yes you can. The email address is sales@ptp.co.uk. You can also book and pay online and save 5% too!
Can I book online?
Yes you can. Once you’ve found the course that you would like to take, you’ll see options for in-person and virtual bookings. You can book online and save 5% in doing so! [PAUSE 10 SECONDS] You can browse all our courses here -https://www.ptp.co.uk/trai...
Can I pay via BACS/cheque?
Yes you can. You can book online and choose to pay on invoice via BACS or cheque.
How are your courses delivered?
Every single PTP course runs as a public course from one of 7 primary venues in the UK. We also offer in-house tailored courses, U-Choose and one-to-one training in management, finance and personal development. To find out more about these course types,...
Do you have any case studies?
We have a number of client case studies on our website here -https://www.ptp.co.uk/case_studies/page/1/
I’m looking for a job, do you have any vacancies?
You can find out more about job openings here -https://www.ptp.co.uk/jobs/. Please emailmarc.holland@ptp.co.ukwith your CV and information.
How long are the courses?
Virtually all full day courses have a start time of 9.30am and a finish time of 4.30pm.
What are your office hours?
Our offices are open from 9am to 6pm Monday to Friday.
Do your prices include VAT?
The prices on our website are exclusive of VAT. VAT will be added at the checkout.
How much are your course fees?
Could you tell me which course you are interested in? [VISITOR NAMES COURSE - USE SEARCH BAR TOP RIGHT OF WEBSITE TO FIND OR USEhttps://www.ptp.co.uk/training-courses/] Thanks. [COURSE NAME] starts at £x for in-person and £x for virtual training. You wi...
Where are your training venues?
Our main training venues are in London, Bristol, Birmingham, Nottingham, Leeds, Manchester and Edinburgh but we also deliver training at another 35 UK locations. Click here to view all our venues -https://www.ptp.co.uk/venues/page/1/
What categories/industries do your courses cover?
We currently provide over 200 scheduled training courses covering management training, sales training, customer care training, personal development training and finance planning training. You can browse/search through these courses here -https://www.pt...
I’m interested in…
Finance planning trainingManagement trainingSales trainingCustomer care trainingPersonal development training OK, we have many courses in this area. If you visithttps://www.ptp.co.uk/training-courses/you’ll see a drop down menu of course categories nex...
What is U-Choose?
U-Choose is a unique flexible service. Providing you book a minimum of 2 people on any of 100+ courses, you can choose the date on which you would like the course delivered (normally we would prefer 4 weeks notice but if you need it sooner, please let m...
Can I have the address of X training venue?
[BIRMINGHAM]Of course. The address is Meetings, Somerset House, 37 Temple Street, Birmingham, West Midlands B2 5DP. [BRISTOL (CLIFTON)]Of course. The address is EEF Venues Engineers House, Clifton Down Road, Clifton, Bristol BS8 3NB. [EDINBURGH]Of cours...
Where do you operate?
We deliver training from venues across the UK. You can see our full list of primary and additional venues here -https://www.ptp.co.uk/venues/page/1/
Do I earn Continuous Professional Development (CPD) hours from your courses?
Yes. Our courses meet the criteria for most professional bodies in the UK in areas such as accountancy, architects and banking. All our 1-day courses equate to 5.5 hours CPD and our 2-day courses equate to 11 hours. This takes into account introductions...
Can I pay via credit/debit card?
Yes, you can book any course online with a credit/debit card. Doing this will save you 5% on the fee!
How do I register my account on your website?
You can register with us here -https://www.ptp.co.uk/customer/register/
Can you send me an example of a course outline?
Yes, we can do this. Please fill in the form here -https://www.ptp.co.uk/press/send-course-outline-email/
What is Continuous Professional Development (CPD)?
CPD is defined as the holistic commitment to structured skills enhancement and personal or professional competence. You can learn more about CPD here -https://www.ptp.co.uk/cpd/
How many people will be on my PTP public course?
We limit all our courses to a maximum of 10 delegates, but often we run with much smaller groups. In exceptional circumstances, we will run with just 1 delegate but we will contact the delegate to see if they would like this 1-2-1 training (usually at n...
What are your best selling/most popular courses?
You can download a PDF list of our best selling courses here -https://www.ptp.co.uk/public/files/pdfs/bestsellers.pdf
Can I read your reviews?
Yes, we have over 300 reviews and an overall rating of 4.8/5. You can read these here -https://www.reviews.co.uk/company-reviews/store/ptp. Over 97% of our reviewers would recommend us!