General FAQs
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That’s great! You can find all our latest positions here -https://outbooks.co.uk/careers/ [PAUSE 10 SECONDS] If you’d like to register with us, please use the form on this page to tell us about yourself and upload your CV.
Personnel shall provide the Services during Business Days from 7 am to 4 pm (GMT) from 1st April to 31st Oct and from 8 am to 5 pm (GMT) from 1st Nov to 31st Oct.
Yes we do! If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your requirements.
Of course, there are not long term retainer contracts that you will sign with us. You can use us Pay As You Go model
We offer 4 plans - Staff augmentation, Service Hours, Job as a service, Accounting as a Service. To understand which plan is right for you, I would need to get a member of the team to discuss your requirements. [CONTINUE VIA SCRIPT STEPS]
We aim to respond within 24 hours, but normally it’s within 2 (during office hours).
Yes, of course.
Yes we do! We offer a 10 hour free trial for you to understand the process and be confident of our quality and delivery. [CONTINUE VIA SCRIPT STEPS - THEY'RE PROBABLY NOT ALREADY A CLIENT]
The first point of contact should be the person you are working with. Let them know your concerns and explain the issues you are encountering. [PAUSE 10 SECONDS] In almost 99% of the cases, this should resolve the problem. If not, please escalate it to ...
There is a learning curve involved in anything new and the same applies to outsourcing as well. First few jobs will take longer than you are used to. [PAUSE 10 SECONDS] This is primarily because our staff will learn your process and ways of working. Onc...
In short the answer is yes. We normally maintain a pool of sufficient resources who are available to work on very short notice. Once we sign the contract and agree to the work schedule and deadline requirements, we deliver on our promise. We will let ou...
We have some very safe data policies to make sure that we never compromise on our data safety. We do monitor this very diligently as we understand how important the data is for our customers.
Unfortunately we only work with companies based in the UK.