[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

[IF IT'S NOT ALREADY STATED, FIND OUT WHAT TYPE OF BUSINESS THEY ARE]

Are you an Accountant/Bookkeeper or a other small business, or are you a Company/LLP/Sole Trader?

[VISITOR GIVES BUSINESS TYPE]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

[RAISE NORMALLY, BUT ALSO ADD DETAILS TO THIS FORM HERE - https://outbooks.com.au/melu-chat/