OpsTalent are an award-winning business process outsourcing (BPO) company providing multi-lingual customer experience (CX) and technical support solutions. Their head office is in Wrocław, Poland. They also have offices in London, New York City, Brussels, Sri Lanka, and Ireland. They work with businesses and organisations across the globe.
Their customer experience services include:
CX outsourcing
CX strategy
CX technology
Their technical support solutions include:
Web & mobile development
Nearshore teams on demand
Our goal is to:
- Understand the requirements of the visitor - MAKE SURE YOU UNDERSTAND WHAT THEY NEED BEFORE BOOKING A CALL
- Determine whether the call is needed with either Ken, Bianca, or Przemysław
- Take details, including company name and book call/raise as a lead