General FAQs
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I'm outside the UK, can you help?
I'm sorry, we are only able to assist women based in the UK at this time.
Do you offer a free consultation?
[IF IT’S CURRENTLY MONDAY TO FRIDAY BEFORE 5PM] Yes, I can book you in for a free callback with our Patient Care Team. They will call you back today. Would you like me to do that now for you? [IF YES] Thanks. If I could take your name, email address and...
How much are your fees?
HRT CONSULTATION PRICINGPlease visit the pricing page for up-to-date prices - https://onlinemenopausecentre.com/pricing/hrt-pricing/ NATUROPATHY PRICINGPlease visit the pricing page for up-to-date prices - https://onlinemenopausecentre.com/naturopathy-p...
Where do you operate?
As we’re an online centre, we can work with women anywhere in the UK.
Christmas and new year opening times
TBC
How can I contact the clinic?
You can always contact us by email on info@onlinemenopausecentre.comor call us during normal office hours (Monday to Friday 9am to 5pm) on 020 8126 3440.
How much is Naturotherapy?
NATUROPATHY PRICING The Stress Management Programme - 12-week programme - £540 (or 3 payments of £180 per month)The Sleep Support Programme- 12-week programme - £540 (or 3 payments of £180 per month)The Gut Health Weight Management Programme - 12-week ...
How long are consultations?
Initial consultations are up to 30 minutes. Review consultations are up to 20 minutes.
I need help with…
MenopausePeri-menopauseOsteoporosisPre-Menstrual SyndromeThyroid DysfunctionPolycystic Ovary SyndromeEndometriosis [IF IT’S CURRENTLY MONDAY TO FRIDAY BEFORE 5PM] OK, I can book you in for a free callback with our Patient Care Team. They will call you b...
I’m interested in Naturotherapy.
Great! If I could take your name, email address and telephone number, someone from the team will be in touch asap. Naturopathy programmes can also be booked online here: https://online-booking.semble.io/?token=70e9d3caafd5f2ce47726d832002ef7fb3f813f4. [...
Do you have any case studies I can read?
Yes, we have a number of case studies here -https://onlinemenopausecentre.com/category/case-study/
Do you have any resources or articles I can read?
Yes, we have a number of resources, articles and guides here -https://onlinemenopausecentre.com/blog/
Are all your doctors and nurses women/female?
Yes, all our doctors and nurses are female.
What is Naturotherapy?
Naturopathy plays a crucial role in peri/menopause as it provides holistic support (covering physical, mental and emotional wellbeing) at a critical life stage when several symptoms can manifest simultaneously. [PAUSE 10 SECONDS] Through nutrition, life...
[IF THE VISITOR IS A MAN LOOKING FOR HORMONE TREATMENT]
We don’t offer treatment for men, but we have a partner clinic that deals with Men’s TRT - Centre for Men’s Health -https://www.centreformenshealth.co.uk. You can email them oncarruthersa@centreformenshealth.co.uk.
I have a medical emergency.
I’m sorry to hear that. Our services are not suitable for any emergency medical situation or for any diagnosis or treatment that may require a physical examination. Please call 999 for assistance.
Do you have any reviews I can read?
Yes, we have over 130 reviews and are rated as ‘Excellent’ on Doctify. You can read these reviews here -https://doctify.com/uk/practice/online-menopause-centre
What are your office hours?
We’re open from 9am to 5.30pm Monday to Friday.
Can I park at your offices?
No, we’re an online centre, so all our consultations and follow-up reviews are done via telephone or video calls.
What number will the discovery call come from?
Our patient team will call you back on our main number which is +44 20 8126 3440.
Can you do video consultations?
Yes we do. You can choose for any of our consultations to be via telephone or video.
Are you regulated?
Yes, we’re regulated by the Care Quality Commission. You can see our page on their website here -https://www.cqc.org.uk/location/1-9981624203
Where are you based?
We’re based in London, UK, and all our consultations are carried out via telephone or video. [WE ARE ONLY ABLE TO ASSIST WOMEN BASED IN THE UK]