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[WE MUST FIND OUT IF THEY’RE AN EXISTING PATIENT] [1. VISITOR STATES REQUIREMENTS - MAKE SURE THEY'RE BASED IN THE UK - IF NOT SURE, JUST ASK!] Are you an existing patient? [IF YES] Thanks. If I could take your name, email address and telephone number, ...
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] [USE QUALIFYING QUESTIONS KB ARTICLE]
The online menopause centre provides affordable, convenient, and accessible hormone replacement therapy for women. Our role is to:Identify if the visitor is new or existing, and make sure they are based in the UK [They now only want leads from women in ...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on +44 20 8126 3440. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're we...