Support FAQs

I’ve got an emergency and need help now!

I’m sorry to hear that. Can you confirm that you’re an existing customer? [IF YES] Thanks. The best thing to do is call +44 (0)1323 739 474. Someone from the team will be able to assist you. [IF NO] OK. The best thing to do is call +44 (0)1323 739 474. ...

I’ve got an issue with X, can you help?

I’m sorry to hear that. Can you confirm that you’re an existing customer? [IF YES] Thanks. If I could take your name, email address and telephone number, someone from the team will be in touch asap to assist. [IF NO] Thanks. If I could take your name, e...