I need help with X…

OK, is your website currently hosted with us?


[IF YES]


Thanks. You can raise a support ticket here: https://nim.host/ticket.


[PAUSE 3 SECONDS]


Alternatively you can call the Support team on 0208 146 6792. For out of hours emergencies please call 020 3005 9181. 


[IF NO]


OK. We can only help with our own hosting platform, but if you’d like to move your website to us, we’d be happy to help.


[IF INTERESTED IN MOVING TO NIMBUS]


Thank you. If I could take your name, email address and telephone number, someone from the team will be in touch as soon as possible to help you migrate to us.