General FAQs
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While you cannot collect your order from us we are happy to deliver to an address of your choice and will confirm the delivery date. For larger items being delivered ie desks and chairs we can take a telephone number and call you when we are on our way
You can order through our website or by telephone, whichever you prefer. Our order line is 0333 3448 774 (Mon to Fri, 8.30am-5.30pm).
Yes we do! Our installation service is carried out by our fully trained crews and will include clearance of all packaging materials. All furniture will be fully adjusted and levelled. Installations are normally carried out during normal working hours an...
Our delivery services are either curbside (dropped at the curb) or tailgate (taken into a ground floor entrance or reception, assuming access is acceptable). The products may be palletised and they will need disposing of. We may need assistance to off l...
Yes we can! Using our extensive experience of office furniture and office acoustics and our understanding of space planning and office design, we will collaborate closely with you to reduce the noise pollution within your office. It is well known that e...
We deliver free to the majority of UK mainland addresses. If you require a delivery to a Northern Ireland or non-mainland UK address, I can get a member of the team to contact you with a quote prior to you ordering online.
OK. We offer a full refund, providing you return your order within 14 days of the date of delivery. All returns requests should be made by email to: info@meridianofficefurniture.co.uk. We will not accept returns without prior authorisation. [PAUSE 10 SE...
I'm very sorry about that. Please report this by emailing info@meridianofficefurniture.co.uk. Where damage has occurred we will repair or provide a replacement. If this is not possible, we will arrange collection and provide a full refund. Goods must be...
The lead time for delivery is stated on each individual product page of our website. If your order is for a stock product then delivery will usually be made within 3 to 10 working days. If your selection is non stock then timescales will vary depending ...
Each item on our website shows whether it is available in stock. If you are looking for a particular item which appears not to be in stock, we may still be able to order it for you. [PAUSE 10 SECONDS] Similarly, if you have a specific requirement based ...
All prices on our website are shown inclusive and exclusive of VAT. When you add an item to your basket, the price shown excludes VAT. At the checkout stage VAT will be added to your order at the current rate of 20%.
Our office furniture products carry a 5-year guarantee. If there is any exception to this then it will be clearly stated in the product description on this website. The guarantee for office seating with 24-hour use is generally limited to 12 months, alt...
Buying ‘quality’ also has less environmental impact. We are conscious of our impact on the environment and do our best to source product from like-minded companies. We understand our operations, and those of our suppliers, impact both locally and global...
Thank you or your interest, we do not currently have any vacancies. If you follow our Facebook page you will see any future opportunities - https://www.facebook.com/meridianofficefurniture/.
If your order does not meet your requirements, we offer a full refund, providing you return your order within 14 days of the date of delivery. All returns requests should be made by email to: info@meridianofficefurniture.co.uk. We will not accept return...
Yes, we do! You can find them here - https://www.meridianofficefurniture.co.uk/case-studies/
Our first initial half day visit will be £100.00 + VAT. This includes the first 75 miles travelling from our office at MK18. If however you purchase £1,000.00 + VAT of any furniture from us we will provide the first initial visit free of charge. [PAUSE ...
We are an office design company, dedicated to providing inspiring office environments and creating practical workspaces that encourage creativity, health, and wellbeing. Good office design and space planning has a positive impact on staff productivity a...
We sell a wide range of office furniture and accessories, including: Office chairsOffice desksOffice storageMeeting areasReception welcome areasBistro breakout Canteen [PAUSE 10 SECONDS] These products can be purchased online via our website, or by ca...
Yes we do! We offer a half day appointment to meet you at your office premises and complete an assessment. This will include completing an overview to assess your general compliance, set up and adjust a few members of your staff and provide guidance for...
Office designOffice acousticsOffice fit outOffice refurbishment In order to give you a quote for this, a member of the team would need to contact you to discuss your requirements. Would you like me to get someone to contact you regarding this? [IF YES, ...
You can find pricing for all our available products on our website. You can either search for something specifically via the search bar at the top of every page, or visit the main category pages from the navigation to see our range of products. [IF YOU ...
Yes, of course. I can get a member of the team to contact you with a quote for installation. [CONTINUE VIA SCRIPT STEPS, POINT 2]
We offer free delivery to the majority of UK mainland addresses with no minimum order value.
Yes, we do! You can find these here - https://www.meridianofficefurniture.co.uk/testimonials/
We offer a very extensive range of office furniture – from office chairs and desks, to filing cabinets and reception furniture – from a variety of manufacturers. If you are looking for a particular item which appears not to be in stock, we may still be ...
Our offices are in Buckingham. Our address is 11 Little Balmer, Buckingham MK18 1TF.
We offer a number of payment options. You can opt to pay by credit or debit card – we accept Mastercard, Visa, Visa Delta, Maestro, Electron Visa and American Express – by PayPal or by cheque. If you wish to pay by BACS then please contact us for our ba...
Yes, we also offer a space planning service and can do this in one of two ways. We can either visit you to take your brief and survey your space. We will then submit our proposals and quotation. [PAUSE 10 SECONDS] Alternatively, if you have plans alread...
You can do that on our website here - https://www.meridianofficefurniture.co.uk/my-account/
We want you to be confident in the quality of our office furniture because we believe it is more cost effective to buy good quality furniture at the outset than face replacing it prematurely when it hasn’t stood the test of time. Our products are manufa...
This depends on the products ordered. Most products are supplied flat packed and so will need assembly, for which instructions are provided. Other products will be supplied pre-assembled. Many of our office furniture ranges offer the option of ‘self bui...
We can deliver to Northern Ireland, but we'd need to contact you prior to ordering to give you a quote. Would you like me to arrange this for you? [IF YES, CONTINUE VIA SCRIPT STEPS, POINT 2]
We take your privacy seriously and refer you to our Privacy Policy https://www.meridianofficefurniture.co.uk/privacy-policy/. We do not share any of your information outside of our group companies. All credit card transactions are undertaken securely by...
We can deliver outside of the UK, but we'd need to contact you prior to ordering to give you a quote. Would you like me to arrange this for you? [IF YES, CONTINUE VIA SCRIPT STEPS, POINT 2]
I'm very sorry to hear that. If you have issues with our products or service then please contact us on 0333 3448 774 or address an email to our Project Coordinator, Nicole at njc@meridianofficefurniture.co.uk. All complaints will be fully investigated a...