General FAQs
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Kelvin TOP-SET e-learning online courses offer the flexibility and freedom to work through them in your own time, as well as the option to have many people trained quickly and simultaneously, if that’s your goal. No prior knowledge is required. [PAUSE 1...
We are honoured to work with some of the most exceptional companies and people in the world. Roughly speaking, a new person, team or company adopts the Kelvin TOP-SET Incident Investigation Method every day! Take a look at our case studies of our curren...
We are based in Scotland and Texas.
We operate globally.
Our fees depend on your needs and the services you require. Would you like a member of the team to contact you to discuss your requirements further and provide you with a quote? [YES- SCRIPT STEPS]
We offer a range of incident investigation courses to suit your training requirements. These investigation courses can be delivered in person (open or in-company), remotely in the Cloud Classroom, or online via e-learning. Kelvin TOP-SET training can be...
Yes we do! One of our highly experienced TOP-SET tutors can come to you and teach a company group internally, or individuals can book onto one of our open Incident Investigation in-person training courses, with regular course dates held at locations wor...
We offer incident investigation support and investigation management support. Which one of these are you interested in? [VISITOR CONFIRMS WHICH INVESTIGATION SERVICE] [INCIDENT INVESTIGATION SUPPORT] Our experienced investigators are available to lead o...
Yes we do! You can read our brochure here: https://kelvintopset.com/wp-content/uploads/2023/05/brochure-IncidentXP-ENG-2022.pdf
Of course! Since 1986 Kelvin TOP-SET Ltd has led the way in innovative educational industry solutions. The TOP-SET incident investigation method is used in almost every industry and in over 50 countries. We provide world-leading incident investigation a...
You should contact us for your accident and incident investigation support for the following reasons: 30+ years of investigation experienceTrusted and proven by many world-leading companiesConfidential, independent and impartialAdaptable to all environm...
Kelvin TOP-SET offers incident investigation support services that cover all elements of investigation, including:Preparing the Terms of Reference (ToR)Managing investigation resourcesSecuring and investigating the scene of the incidentA proven, structu...
Yes we do, you can find our resources here: https://kelvintopset.com/resources/
You can read about the history of the company and our current team here: https://kelvintopset.com/about/people/
The Sectors include:EnergyInfrastructureUtilitiesRailManufacturingMaritimeTechnology / ITCharitiesGovernmentsAnd many more[PAUSE 10 SECONDS] Would you like a member of the team to reach out and help you in your sector? [YES-SCRIPT STEPS]
Kelvin TOP-SET can assist with all aspects of managing incident investigations including:Improving existing incident investigation processDeveloping a new incident investigation procedure, policy or processAssisting with the implementation of new invest...
Yes we do. You can email us here: info@kelvintopset.com
Types of incidents include:Injuries and fatalitiesOperational failuresTechnical and equipment failuresNon-compliance and audit failuresBreakdowns in processes and proceduresQuality and project issuesTrain derailmentsIT failuresVessels run aground /colli...
Incident investigation software provides a comprehensive and streamlined solution for documenting, analysing and extracting valuable insights from incidents. [PAUSE 10 SECONDS] We offer the following software: TOP-SET App:Keep TOP-SET to hand at all tim...
Our Incident Investigation Root Cause Analysis App. Help is always at hand. [PAUSE 10 SECONDS] This app is for trained TOP-SET InvestigatorsOutlines TOP-SET ProcessHelpful Reminders to Improve InvestigationsPromotes Consistency of ApproachWorks on all ...
Our IncidentXP software is perfect to answer ‘what happened’ and ‘how to prevent’ in one go! You can take your investigation one step further with incident reporting software, IncidentXP. [PAUSE 10 SECONDS] Kelvin TOP-SET is an official partner of Wolte...
Yes we do! You can request a free trial here:https://www.bowtiexp.com/affiliate/incidentxp/?pname=Kelvin%20TOP-SET
Yes we do! Kelvin TOP-SET courses taught in a breakthrough online cloud classroom environment. It’s not always convenient or cost-effective to attend an in-person course, so the Kelvin TOP-SET Cloud Classroom is our solution to this. It can deliver what...
You can stay informed through our Investigation and Root Cause Analysis Blog here: https://kelvintopset.com/blog/
The TOP-SET incident investigation, problem-solving and root cause analysis method. Generally seen as the most comprehensive yet easy-to-learn, logical and practical incident investigation system, TOP-SET can be used for any type of incident in any indu...