General FAQs
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Do you offer a free consultation?
We typically undertake an initial assessment online or by telephone to find out more about your enquiry, to see if we can assist you.
What is your office address?
Our Gateshead office is A3 Kingfisher House, Kingsway, Team Valley Trading Estate, Gateshead, Tyne and Wear NE11 0JQ. [PAUSE 10 SECONDS] Our Washington office is Unit 53, The Galleries, Washington, Tyne and Wear NE38 7SD.
I need help with (personal services)
AdoptionAsset protection trustsChildren LawCivil LitigationClinical negligenceConveyancingCourt of protectionCriminal defenceDisputesEmployment lawFamily lawFraudHousing and propertyInjury claimsInquestsLasting Powers of AttorneyMedical negligenceMental...
I need help with (business services)
Asset sale or purchaseBusiness contractsBuying or selling a businessCommercial propertyDebt management and recoveryDirector service agreementsDisputesEmployment lawEmployment contractsLeasesLitigationManaging your businessPersonal guaranteesPropertySett...
What are your office hours?
We’re open Monday to Friday: 9am - 5pm at our Gateshead and Washington branches.
Where do you operate?
We operate throughout England and Wales.
Are you regulated?
Yes, we’re authorised regulated by the Solicitors Regulation Authority.
Are you the same as Mills Donkin Solicitors?
Yes! We merged with George Mills Solicitors and our Gateshead office operates under the name of Mills Donkin Solicitors.
Do you offer Legal Aid?
Legal aid may be available to you typically for family and criminal matters. If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your case.
I’m looking for a job.
Please send your covering email and CV to our Practice Manager, viainfo@donkinlaw.co.uk.
How much are your fees?
Fees depend on a client’s specific matter, but you can find and indication of fees here -https://www.donkinlaw.co.uk/costs-timescales-2/ [PAUSE 10 SECONDS] Would you like me to get a member of the team to contact you regarding your enquiry? They’d be ab...
Do you have any reviews or testimonials I could read?
Yes, you can read some of our customer feedback here -https://www.donkinlaw.co.uk/reviews/
Can I park at your offices?
Yes, we have free client parking.
Can you do video consultations?
We can attend to clients in person, via video or by telephone.
Where are you based?
We’re based in Gateshead, with a branch office in Washington.