General FAQs
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Do you offer free advice?
We do not offer free advice, however, we do not charge for an initial telephone call to establish if we can assist and provide you with a quotation. [PAUSE 10 SECONDS] Would you like me to get a member of the team to contact you to discuss your legal ma...
Property Disputes
Section 146 notices and forfeitureRecovery of amounts due from commercial tenantsBusiness tenancy renewals and associated issuesBreak notices and issues arisingDilapidations and wants of repairTrespassBoundary disputesPublic and private rights of wayAdv...
Alcohol Licensing
Unfortunately, this is not something that we would assist with. We would always suggest using the Law Society’s Find A Solicitor service here: https://solicitors.lawsociety.org.uk/ [PAUSE 10 SECONDS] Information regarding alcohol licences can be found ...
Challenging a DBS Result
Unfortunately, this is not something we would assist with. Information and guidance for disputing a mistake and appealing a decision can be found here:  Report a problem about a criminal record check or barring decision: Overview - GOV.UK (www.gov.uk). ...
Criminal (excluding personal injury as result of a crime)
Unfortunately, this is not something we can assist with. We would always suggest using the Law Society’s Find A Solicitor service here: https://solicitors.lawsociety.org.uk/ [PAUSE 10 SECONDS] If you live in the SA postcode area, you could try D W Harri...
Immigration
Unfortunately, we do not deal with immigration/ asylum matters. We would always suggest using the Law Society’s Find A Solicitor service here:https://solicitors.lawsociety.org.uk/
Property in Scotland
Property /Legal work in Scotland it is not something we are able to assist with. [PAUSE 10 SECONDS] However, we would always suggest using the Law Society’s Find A Solicitor service here: https://www.lawscot.org.uk/find-a-solicitor/
Notary Public
Unfortunately, we do not provide a Notary Public service here at JCP. We would always suggest that you contact the Notaries Society: https://www.thenotariessociety.org.uk/notary-search.
Commercial Property
Commercial ConveyancingServices for LandlordsCommercial Property DisputesLeasing Commercial PropertyVoluntary Registration of LandCommercial Development Site Acquisitions and Plot SalesBreaches of Lease CovenantsDilapidationsLease Surrender Negotiations...
What is your office address?
So I can confirm the address for you, can you confirm which office this is regarding? [IF NOT ALREADY KNOWN] [VISITOR CONFIRMS OFFICE] Swansea:Venture Court, Waterside Business ParkValley WayEnterprise ParkSwanseaSA6 8AH Cardiff:First FloorAtlantic Hous...
What are your office hours?
Our offices are open Monday to Friday 9am - 5pm. We are closed on bank holidays.
Personal Injury
Accidents At HomeAccidents At WorkAsbestosBrain InjuryCatastrophic InjuryCycling AccidentsFatal AccidentsFaulty AppliancesFood Allergies And ReactionsHit And Run VictimsInjury Services For FarmersMotorcycle AccidentsOther Serious InjuriesParalysis And P...
Conveyancing
Buying and selling residential propertyResidential leases (including lease extensions)RemortgagingEquity releaseTransfer of equityHelp To Buy Scheme We would be happy to see if we can assist with this. So that we can gather more information, can I pleas...
Business services
Business DisputesBusiness ServicesDebt RecoveryBusiness SalesClaims Against ProfessionalsCommercial ContractsInsolvencyCommercial TransactionsCorporate FinanceEmployment LawIntellectual PropertyPartnerships We would be happy to see if we can assist wit...
Do you offer work exprience?
You can find information on our work experience opportunities here- https://www.jcpsolicitors.co.uk/careers/work-experience-at-jcp-solicitors/
Can you do video consultations?
Yes, we can offer video consultations.
Where do you operate?
Our clients include businesses and private clients all over England and Wales.
Can I email you?
Yes, you are welcome to sent us an email here- hello@jcpsolicitors.co.uk.
How much are your fees? (General)
The cost of your case will depend on a number of factors including the type of case and the work done. Can you tell me more about your enquiry? [VISITOR STATES ENQUIRY- CONTINUE TO SCRIPT STEPS]
Where are you based?
Our Head Office is in Swansea, but we also have additional offices in Cardiff, Carmarthen, Caerphilly, Cowbridge, Haverfordwest and St Davids.
I want to speak to x specifically.
Find contact details here- https://www.jcpsolicitors.co.uk/people/ Thanks for your message, the contact details for [LAWYER NAME] are [GIVE CONTACT DETAILS]. [PAUSE 10 SECONDS] Alternatively, you can search a specific persons contact details here- https...
Claims Against Police
Unfortunately, we are unable to assist on this occasion.  The Independent Office of Police Conduct oversee the police complaints system in England and Wales. Information for making a complaint to the police and how to appeal decisions can be found on th...
Claims against the NHS
We can take on claims against the NHS for Medical Negligence and Employment Law. Medical Negligence claims can generally be dealt with under No Win No Fee agreements.
Do you offer a free consultation?
All initial calls are free of charge for us to establish whether we can assist and provide you with a quotation. [PAUSE 10 SECONDS] During this call, we will get a clear understanding of your legal needs so that we can offer a transparent quote for our ...
Employment Law for Employees
Contract negotiationsUnfair Dismissal and Constructive DismissalRedundancyExit PackagesRestrictive CovenantsSettlement AgreementsEmployment Tribunal Representation. We would be happy to see if we can assist with this. So that we can gather more informat...
Family Law
Changing your NameChild LawCivil Partnership DissolutionCohabitation AgreementsCohabitee DisputesDivorce and SeparationFamily Matters for FarmersFinancial MattersFirst Advice MeetingHow Are Assets Split in a DivorcePrenuptial AgreementsProtect Your Futu...
Residential Property Disputes
Squatters and TrespassersRight to LightRemoving TenantsBoundary Disputes We would be happy to see if we can assist with this. So that we can gather more information, can I please take your name, email address and phone number so a team member may contac...
Do you offer legal aid?
We only take on legal aid cases for medical negligence. [PAUSE 10 SECONDS] You can find an adviser using the Government Search tool: Find a legal aid adviser or family mediator:https://find-legal-advice.justice.gov.uk/ [PAUSE 10 SECONDS] If you live in ...
I'm looking for a job
That's great! You can find our currently available vacancies here- https://www.jcpsolicitors.co.uk/careers/
Do you offer apprenticeships?
Yes we do! You can find information on the apprenticeships we offer here- https://www.jcpsolicitors.co.uk/careers/legal-apprenticeships/
Can I sign up to your newsletter?
Yes, you can sign up to our mailing list here- https://www.jcpsolicitors.co.uk/contact/subscription-to-mailing-list/
Can I have the telephone number for X Office
Of course! The telephone number is: Swansea01792 773 773 Caerphilly02920 860 628 Cardiff02920 225 472 Carmarthen01267 234 022 Cowbridge01446 771 742 Haverfordwest01437 764 723 St Davids 01348 873 671
Do you offer no win no fee?
We generally work with our medical negligence and personal injury clients under the benefit of a no win, no fee agreement. These agreements are known as Conditional Fee Agreements or CFAs. [PAUSE 10 SECONDS] We offer a free initial consultation to estab...
Can I park at your offices?
TBC
What are your fees (Court of protection)
Our experts will make all the arrangements for the assessment directly with the appropriate professionals. Costs start from £200 +VAT depending on the complexity of the circumstances. This is paid directly to the professionals involved. [PAUSE 10 SECOND...
Court of Protection
Full Deputy ServiceLegal Assistance ServicePersonal Injury TrustsDetermining Mental CapacityLasting Power of Attorney (LPAs) We would be happy to see if we can assist with this. In case we get cut off please could I take your name, email address and pho...
Estate Planning for Farmers
Making a willInheritance TaxOrganising affairs We would be happy to see if we can assist with this. So that we can gather more information, can I please take your name, email address and phone number so a team member may contact you? [VISITOR GIVES DE...
Agricultural Property
Sale and Purchase of Land and FarmsSales and Purchases of Large EstatesVoluntary Registration of LandS106 AgreementsOption AgreementsBasic Pay SchemeEquine LawFarmer Group AgreementsLand and AccessLivestock Hire AgreementsNFU PanelShare Farming Agreemen...
Medical Negligence
Hospital NegligenceGP NegligenceSurgical ErrorsCosmetic Surgery ClaimsCerebral Palsy ClaimsHead and Brain Injury ClaimsGynaecological NegligenceBirth Injury ClaimsSpinal Injury ClaimsFatal Injury ClaimsOncological ClaimsAE ClaimsMisdiagnosisDelays in Tr...
Wills, Trusts, Probates and Disputes
Grounds For Contesting A WillProprietary estoppel claims, particularly involving high value agricultural estatesDisputes between personal representativesClaims for a financial interest in estate propertyApplications to the Court for guidance on the inte...