Parent portal FAQs
7
How do I access the parent portal?
You can access the Parent Portal on our website here - https://www.issos.com/access-login
I've forgotten my password for the parent portal
No problem! Go to the Log In page here -https://www.issos.com/access-login - and click the ‘Forgotten password’ link. You’ll be able to reset it and choose a new, memorable password.
I don't know my username / I've forgotten my username.
Your username is the email address you used to submit your application. If you're unsure which email you used, I can get a member of the team to confirm it for you. If I could take your name and email address, we'll be in touch asap.
Can I change the classes my child has chosen?
All class selections are made during the application process. Changes can only be made by Emma, our Admissions Director, and are subject to availability and nationality quotas. If you’d like to request a change, please let me know your name, email addre...
I can't see my child's photograph / I'm having trouble uploading a photo.
OK. Please upload a JPG image to the Parent Portal -https://www.issos.com/access-login. If you're having trouble, you can also email the photo to info@issos.com, and a member of our team will upload it for you.
I can't see the questionnaires
The questionnaires are located in the grey tabs within the Parent Portal -https://www.issos.com/access-login
How do I register for the parent portal?
You will only be given access to the Parent Portal once you or your Son/Daughter has made an application. We will send you your login details after that.