General FAQs
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[NOTE - ICE Cleaning cover pretty much everything in all sectors, so no need to check if they do what the visitor asks for, just take details!] [USE THE SCRIPT STEPS TO CONTINUE]
[IF BETWEEN 7AM -10PM MONDAY TO SUNDAY] We will respond to all enquiries on the same day, usually within an hour. [IF BEFORE 7AM OR AFTER 10PM MONDAY TO SUNDAY] We will respond as soon as possible, usually within a matter of hours. If you have an emerge...
You can find out about our current vacancies here - https://www.icecleaning.co.uk/careers. You can send your questions to careers@icecleaning.co.uk [PAUSE 10 SECONDS] You can also give us a call to find out more about our current vacancies here- 0203828...
Yes we do. All our quotations and surveys are free and no obligation. Could you tell me a little more about your requirements? [USE SCRIPT STEPS TO CONTINUE]
Our head office is in Cudham, Kent. We also have offices in the Manchester, Bristol and Edinburgh, Scotland.
Yes, of course! We have a number of reviews that you can read here - https://www.icecleaning.co.uk/8/testimonials/.
All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF Safe Contractor. [PAUSE 10 SECONDS] You can read more about our company accreditations here - https://www.icecleaning.co.uk/health-and-safety
Our cleaning teams work throughout the UK and Ireland.
Our fees very much depend on the nature of your requirements and time frame you need the work done. [IF YOU KNOW WHAT THEY NEED, USE THE SCRIPT STEPS TO CONTINUE] [IF YOU DON'T KNOW WHAT THEY NEED] If you could tell me a little more about your requireme...
TBC
You can send us an email here- enquiries@icecleaning.co.uk
Yes! You can fill in the form here to instantly receive our latest brochure in PDF format: https://www.icecleaning.co.uk/brochure.
Yes we do. What service do you need and I'll get you our 24 hour emergency number. [VISITOR RESPONDS. USE THE SCRIPT STEPS TO CONTINUE WITH EMERGENCY NUMBERS]
Yes we do. All our quotations and surveys are free and no obligation. Could you tell me a little more about your requirements? [USE SCRIPT STEPS TO CONTINUE]
Our experts can arrive on site within 60 minutes. Could you tell me a little more about your requirements? [VISITOR GIVES DETAILS - USE SCRIPT STEPS TO CONTINUE]