If you encounter any problem during your holiday, just reach out to us on 020 8906 9031 – we’re here 24/7 to help. Your personal Holiday Designer or another member of our team will assist immediately to resolve the issue. You’ll never be left dealing with automated responses or long customer service queues on your own.

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Please note that we can't assist you via live chat in these situations, so please add 020 8906 9031 to your address book.