General FAQs
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The initial call is with a member of our client care team and not an accountant/tax advisor. We don’t give advice on the call (due to professional regulations) - it’s more understanding your situation and needs and running through our options for suppor...
Yes of course! However we usually arrange ‘discovery calls’ that are normally done in the first instance by phone. Would you like me to arrange this now? [IF YES, CONTINUE VIA SCRIPT STEPS] [IF NO] OK, you can find plenty of videos on our website which ...
We offer a free discovery call with our client care team for new clients. In this half an hour (ish) discussion, we like to find out more about your business / situation and typically find people want to learn about us, our services and get a feel for o...
Our fees depend on your needs and the services you require. We have bespoke packages available depending on your situation. [PAUSE 10 SECONDS] If you’d like to know how we might help with this, the usual process is we book in a ‘discovery call’ with a m...
If you’d like to know how we might help with this, the usual process is we book in a ‘discovery call’ with a member of our client care team. Are you looking for advice on something tax/accounting related, or are you looking for an accountant to help wit...
If you’d like to know how we might help with this, the usual process is we book in a ‘discovery call’ with a member of our client care team.Are you looking for advice on something tax/accounting related, or are you looking for an accountant to help with...
Nope! We work with business owners all over the country thanks to the wonders of technology.However we don’t take on appointments for clients not based in the UK.
We work with businesses and individuals across the UK.
Yes we have visitor parking available.
We’re open 9am to 5pm Monday to Thursday and 9am to 4pm Friday.
We’re based in Waterlooville, Hampshire and work with businesses and individuals across the UK. [PAUSE 10 SECONDS] Our office address is 1 The Briars, Waterberry Drive, Waterlooville, Hampshire PO7 7YH.
Great news; we help many business owners to achieve their business goals! If you’d like to know how we might help with this, the usual process is we book in a ‘discovery call’ with a member of our client care team. Would you like me to arrange this now?...
Yes, we have a number of client case studies here -https://www.heelanassociates.co.uk/client-case-studies/
Yes, we work with many start ups! We can help you with everything you need to get your business up and running successfully. [PAUSE 10 SECONDS] If you’d like to know how we might help with this, the usual process is we book in a ‘discovery call’ with a ...
Yes we help lots of owners get where they want to go. If you’d like to know how we might help with this, the usual process is we book in a ‘discovery call’ with a member of our client care team. Would you like me to arrange this now? [PAUSE 10 SECONDS] ...
This is because we don’t feel we are best placed to do this. We love to add value (and tax savings!) to clients and this is often difficult if the client is not a UK taxpayer.
We work with clients from £0 - £10 million turnover.
We work with most small business sectors, however we don’t take appointments to act with clients working in: Forex businesses, Non-property investment businesses, Doctors/GPs, Dentistry, Non-uk physically established businesses, Charities, social enterp...
We primarily work with Quickbooks and Xero. If you’re using another system we have options to help migrate you onto either of these.
Unfortunately we are not a charity specialist, so we no longer take appointments to act as accountants for charities.
Sadly not - as business accountants, we operate within business hours, so do not offer enquiry appointments outside office hours.
We have created an extensive library of guides that cover a number of key accounting subjects. You can see the written guides here on our blog:https://www.heelanassociates.co.uk/blog/ [PAUSE 10 SECONDS] You can watch video versions here -https://www.hee...
You can see our latest career opportunities here -https://www.heelanassociates.co.uk/careers/