Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[IF YOU DON’T FULLY UNDERSTAND WHAT SERVICE/DEPARTMENT THEY NEED]


Could you tell me which department you need?


[VISITOR STATES REQUIREMENT]


OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thank you for this information. We will be in touch asap


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting !



Services for individuals-

  • Child care Law
  • Employment for individuals
  • Family and divorce
  • Notary public
  • Wills/ tax planning/ trusts/ probates
  • Property litigation
  • Residential conveyancing
  • LGBTQ+ Legal services

Services for businesses-

  • Commercial property
  • Dispute resolution
  • Employment for Businesses
  • Notary public