General FAQs
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Do you offer training contracts at your company?
Yes, we do. Information about our current training programme, as well as a link to the application form, can be found athttps://hanne.co.uk/vacancy/trainee-solicitors/
Do you offer work experience opportunities to students?
Unfortunately, at the moment we do not.
What are your office hours?
Our office hours are 9.30 am to 5.30 pm Monday to Friday.
I am selling/buying a house/flat. Can you help me with the conveyancing/legal work?
Yes, we certainly can. We have an expert team of lawyers who have helped thousands of clients buy and sell their properties with the minimum of fuss. Would you like to give me your phone number and email address so I can ask one of them to get in touch ...
Can you help me make a will?
Definitely. We have a team of expert lawyers who have helped thousands of clients make up their wills. Would you like to give me your phone number and email address so I can ask one of them to get in touch with you?
My partner and I are looking to get divorced. Can you help me?
I am sorry to hear that. Yes, we have one of the largest Family law departments in London, so yes we can help you. Would you like to give me your phone number and email address so I can ask one of our expert lawyers to get in touch?
Can I park at your offices?
Our Main office is The Candle Factory which is housed in a historic building on the corner of York Road in the London Borough of Battersea. This used to be the Prices Candle Factory, hence the name. [PAUSE 10 SECONDS] If you are driving we can provide p...
My relative has recently passed away. Can you help me with the probate?
I am sorry to hear that. Definitely. We have a team of expert lawyers who have helped thousands of clients with the administration of estates. Would you like to give me your phone number and email address so I can ask one of them to get in touch with you?
Do you offer a free consultation?
It really depends on the nature of your enquiry. If you could give me your contact details I shall ask one of our lawyers to get in touch.
Do you offer no win, no fee?
For claimants (employees) in some cases, we offer a no win no fee agreement. This would include a predetermined fee arrangement upon successful completion of your matter. [PAUSE 10 SECONDS] To assess whether the claim has sufficient merit for us to offe...
I am looking for a job for me/someone else.
Many thanks for your enquiry. You can view our current vacancies here:https://hanne.co.uk/working-at-hanne-co/#vacancy.Please also send your details and any relevant information to recruitment@hanne.co.uk.
Do you do Legal Aid cases?
Yes we do - for Child Care Law matters and some divorce matters. We do not do Legal Aid for Housing cases.
Can you offer assistance  on cases of child benefits/housing/universal credit issues
Unfortunately, we cannot. You may want to contact Citizens Advice to see if they can help. Their website ishttps://www.citizensadvice.org.uk/
I need to pay an invoice. What are your bank details?
For security reasons I am unable to provide our payment details online. Please can you either leave your telephone number for someone to get in touch or call our main switchboard on 020 7228 0017 and ask to be put through to the Accounts Department.
Can you help me with a child neglect case?
Is this in relation to a criminal court case, police station attendance, social services involvement or family court involvement? [IF YES] Thanks. Could you tell me which [COURT, STATION, SOCIAL SERVICES] this was? [VISITOR RESPONDS] Thanks. If I could ...