General FAQs
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[Visitor appears to be asking for medical advice]
I'm sorry to hear that. We're a UK based law firm that deals with medical negligence, so we can't give you medical advice. I would suggest contacting your doctor.
Where do you operate?
We operate throughout England and Wales.
Can I park at your offices?
Yes, we have parking available.
How much are your fees?
Our fees very much depend on your case and situation. Would you like to arrange a free consultation so we can better understand your needs? [IF YES] Thanks. If I could take your name, email address and telephone number, someone from the team will be in ...
I need help with X…
OK, I can get a member of the team to contact you. If I could take your name, email address and telephone number, we’ll be in touch asap to discuss your case.
Are you regulated?
Yes, we’re regulated by the Solicitors Regulation Authority.
Can I see your reviews/testimonials?
Yes, of course. You can read some client testimonials here -https://www.glynns.co.uk/mn-testimonials.php.
Where are you based?
We’re based in Chew Stoke just south of Bristol and Bath.
What are your office hours?
We’re open from 9am to 5pm Monday to Friday.
Can you do video consultations?
Yes, if required, although a telephone call is usually the best way to start the conversation.
Do you offer a free consultation?
Yes we do. All initial enquiries are completely free of charge. We will assess all available funding options for you and we can usually act for you on a "no win no fee" basis.
Do you offer no win, no fee?
Yes, we can usually act for you on a "no win no fee" basis. I can get a member of the team to contact you to arrange a free consultation. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, we’ll be in touch asap.
I’m looking for a job, do you have any vacancies?
You can see our available positions here -https://www.glynns.co.uk/careers-with-glynns.php
I would like to make a complaint
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem. [PAUSE 10 SECONDS] In th...
What is your address?
Our postal address is: The Old PiggeryWalley Court RoadChew StokeBristolBS40 8XN