General FAQs
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[IF THE VISITOR IS AN EMPLOYEE]
If you feel that you have been treated badly, then we strongly advise you to contact ACAS: Call the ACAS Helpline on 0300 123 1100 for free support and advice. [PAUSE 10 SECONDS] Simply get in touch and they'll provide you with clear and confidential gu...
Do you have any case studies I can read?
Yes we do! You can read them here -https://www.gaphr.co.uk/hr-case-studies/
Where are you based?
We’re based in Goring, which is near Reading, Berkshire.
Can you help me with a staff issue?
Yes, of course. Can you tell me more about the issue? [VISITOR GIVES MORE INFORMATION] Thanks. We offer a free 15 minute video or telephone consultation, would you like me to arrange this for you? [IF YES - USE CALENDLY LINK KB SCRIPT AND OFFER EARLIEST...
We need HR support, can you help us?
Yes, of course. We offer a free 15 minute video or telephone consultation, would you like me to arrange this for you? [IF YES - USE CALENDLY LINK KB SCRIPT AND OFFER EARLIEST TIME AVAILABLE] [VISITOR CONFIRMS] OK. If I could take your name, email addres...
Do you offer a free consultation?
We offer a free 15 minute video or telephone consultation, would you like me to arrange this for you? [IF YES - USE CALENDLY LINK KB SCRIPT AND OFFER EARLIEST TIME AVAILABLE] [VISITOR CONFIRMS] OK. If I could take your name, email address and telephone ...
Can you do video consultations?
Yes, we offer a free 15 minute video consultation, would you like me to arrange this for you? [IF YES - USE CALENDLY LINK KB SCRIPT AND OFFER EARLIEST TIME AVAILABLE] [VISITOR CONFIRMS] OK. If I could take your name, email address and telephone number, ...
Do you have any guides for…
Yes, you can find a number of resources here -https://www.gaphr.co.uk/hr-information-centre/
How much are your fees?
We charge a monthly fee for our service, which is dependent on your business and how many staff you have. [PAUSE 10 SECONDS] We offer a free 15 minute video or telephone consultation, would you like me to arrange this for you? [IF YES - USE CALENDLY LIN...
Can you help with X?
I will get one of our advisors to contact you to discuss how we can help. If I could take your name, email address and telephone number, we’ll be in touch asap.
What are your office hours?
We’re open from 9am to 5pm Monday to Friday.
Where do you operate?
We operate throughout the UK.