Operator notes

Visitors to the FinTech Connector Members Area will only be new or existing members that have signed-up for an account (free or paid).

Visitors chatting will likely have questions about how to use the members area and also how everything works, so this knowledge base has a lot of support FAQs in it.


A reminder of what FinTech Connector is:

FinTech Connector is a technology and real-world community platform where professionals, organizations, and capital connect with fintech entrepreneurs to collaborate on and create financial services innovation for impact. 

FinTech Connector helps financial services organizations find and partner with experienced professionals and vetted fintech companies to implement innovative solutions that will future-proof their businesses and make their clients happy. 


Our role is to:

  1. Provide members with support on settingup their accounts.
  2. Provide members with information about account upgrades.
  3. Steer members towards the member services support email if they need something we can't help with.


FinTech Connector is based in New York, USA, so use American-English where possible!