Script
3
Script steps
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] OK, are you an existing client? [IF YES] Thanks. If I could take your name, email address and telephone number, we'll be in touc...
Operator notes
OPERATOR NOTES Figures That Matter are general bookkeepers that offer the following services: Processing of sales and purchase receipts and invoicesSales invoicingCredit controlVAT returnsBank reconciliationPetty cash managementAnnual tax returns They a...
Other responses
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 0113 873 0699. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welco...