General FAQs
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Our pricing structure is bespoke and is based on the specific service level needed for your business. We price based on turnover and transaction levels, so we can't provide an exact quote without discussing your requirements in more detail. [PAUSE 10 SE...
Yes, we’d be happy to have a free initial discussion with you to understand your requirements and see where we can assist. I can book you in for an initial video meeting to discuss your requirements. Would you like to arrange this now? [IF YES, USE CALE...
We’re open from 9am – 3pm Monday to Friday. There will often be someone there until 5pm, so we just advise you let us know if you plan to visit after 3pm.
Our office is in St. Osyth, Clacton-on-Sea, Essex. Our address is Waterloo House, 2 Colchester Rd, St. Osyth, CO16 8HA. We have another branch in Thorpe-le-Soken, and the address is Estate House, High Street, Thorpe-le-Soken CO16 0EA.
We work with clients in Essex and the surrounding counties, as well as across the UK.
In St Osyth, there is a car park round the back. It’s for The Kings Arms pub, and the entrance is in Colchester Road, but you can park there. The pub is currently closed and we know the owner. In Thorpe, there is no car park, but it’s free parking all d...
Yes we do! I can book you in for an initial video meeting to discuss your requirements. Would you like to arrange this now? [IF YES, USE CALENDLY LINK SCRIPT KB ARTICLE - https://calendly.com/anjuli-3] [IF NO] OK. So I can get a member of the team to co...
AccountsTax ReturnsPartnershipsXero Cloud AccountingCapital GainsPayrollBookkeepingVAT ReturnsCompany IncorporationConstruction Industry Scheme (CIS) OK, we can certainly help you with this. I can book you in for an initial video meeting to discuss your...
Yes, of course. Are you an existing client? [IF NO - CONTINUE VIA SCRIPT STEPS AND BOOK INITIAL VIDEO MEETING] [IF YES] Thanks. If I could take your name, email address and telephone number, someone from the team will be in touch asap.
OK, our blog is updated regularly and has a lot of useful resources and advice. You can view this here -https://www.ellacottmorris.co.uk/ellacott-morris-blog/. [PAUSE 10 SECONDS] We also have a “Welcome Pack” for new clients, which we can send you a cop...
We are a 100% Xero firm, so we only recommend and use Xero software. There are of course many other providers, but we chose to focus on one because we believe it's the best! We are a Gold Champion Partner with Xero, so we know it very well.
Yes, we are an AAT Licensed Accountant. You can find Michelle Morris listed on the AAT directory here -https://www.aat.org.uk/licensed-members/directory.
Yes, absolutely. I can book you in for an initial video meeting to discuss your requirements. Would you like to arrange this now? [IF YES, USE CALENDLY LINK SCRIPT KB ARTICLE - https://calendly.com/michelle-ellacott-morris/meeting] [IF NO] OK. So I can ...
We aim for a turnaround time of 4 weeks for sole traders and 6 weeks for limited companies, subject to all of the information being provided.
We are not actively recruiting, but we are always keen to keep our eyes out for new talent! Would you like to send in your CV? [IF YES] Thanks. You can email it in to info@ellacottmorris.co.uk.
We are a Gold Champion Partner with Xero, so we recommend that to all our clients. You can find out more about Xero here -https://www.ellacottmorris.co.uk/xero-cloud-accounting/. [PAUSE 10 SECONDS] We are also a Gold Partner with Dext (formerly ReceiptB...
You can see a number of testimonials from happy clients at the bottom of the homepage here -https://www.ellacottmorris.co.uk. You will also find reviews on Google and Facebook.