General FAQs
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Yes, I’d be happy to arrange a demo for you! Would you like me to book you in for one now? [IF YES - USE DEMO BOOKING SCRIPT KB ARTICLE -https://outlook.office365.com/owa/calendar/demo@eccosolutions.co.uk/bookings/] [IF NO TO DEMO] OK, I can get someone...
Our software is designed for the following roles: Care Managers, Care Teams, Commissioners, Owners / Managing Directors, Quality Assurance / Business Development Teams, Supported Housing Managers.
Yes, our software is fully compatible with all platforms, browsers and devices.
You can get started from as little as £3.00 per user per week. To get more detailed pricing based on your requirements, I can get a member of the team to contact you if you’d like? [IF THEY WANT TO BE CONTACTED] Thanks. If I could take your name, email ...
Our software is designed to help support Case Management, Children's Services, Homelessness Services, Housing Support, Learning Disability Services, Mental Health Assessment, Needs Assessment, Outcome Monitoring, Project Management System, Real Time Mon...
Our software can be used in other English speaking countries.
Online, but we can also email these to you or provide direct client contacts for references. If I could take your name, email address and telephone number, someone from the team will be in touch asap.
We are a Quality Partner of the PRSB (Professional Record Standards Body) and for the highest level of security Cyber Essentials Certified Plus.
Yes it is! You simply login via a web browser.
Yes, it is just £250.
Our office hours are 8:30am – 5:30pm Monday to Friday. Our support team is available 24/7.
No, but there are no charges until after mobilisation training and users are loaded on the system
Yes, we charge our fees on a quarterly basis,but you can also choose to pay annually.
Initial Licence term of one year followed by a rolling 90 days.OrLicence term of three years with a 90 day notice break clause in the first year. [PAUSE 10 SECONDS] ECCO licence fee includes:System training.Telephone and web-based support desk.Data stor...
Our registered office is in Warrington, Cheshire but our team is across the country.
OK, our software would be ideal for this! I can book you in for a demo at a time that suits you. Would you like me to do that now? [IF YES - USE DEMO BOOKING SCRIPT KB ARTICLE - https://outlook.office365.com/owa/calendar/demo@eccosolutions.co.uk/booking...
There is no need to download our software, as it’s cloud-based. You simply login via a web browser.
Yes, we offer full support and technical assistance included in all of our ECCO packages.
Yes, we have a number of testimonials that you can read online here -https://www.eccosolutions.co.uk/testimonials/