Support FAQs
6
I’ve forgotten my password.
If you do not have your password at hand, the best thing to do is to raise a support ticket for assistance. Please email support@eccosolutions.zendesk.com for this.
I have an urgent issue with X, can you help?
The best thing to do is call 01925 747962. Someone from the support team will be able to help you.
Do you have any online tutorials that will help me?
Yes we do. You can see these here -https://www.eccosolutions.co.uk/tutorials-gateway/
I need support, can you help?
The best thing to do is to raise a support ticket. Please email support@eccosolutions.zendesk.com. Our emergency number is 01925 747962.
How do I get support?
The best way is to register through Zendesk and someone from our technical team will respond straight away.Email address for zendesk is support@eccosolutions.zendesk.com.
How do I login?
You can log in with your usual login details. If you do not have these at hand, the best thing to do is to raise a support ticket for assistance. Please email support@eccosolutions.zendesk.com for this.