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The support team works through tickets in the order they are raised, but we aim to respond within 2 hours, but response times are typically well within that.[PAUSE 10 SECONDS]If your issue is urgent (for example, you’re offline) there is a ‘Critical’ ca...
Our support team will be able to help you with this. You’ll need to raise a support ticket here - https://supportdesk.durell.co.uk/portal/en-gb/signin- and we’ll be in touch asap.[PAUSE 10 SECONDS]You will need an account on the support system for this....
I’m sorry about that. The support team works through tickets in the order they are raised, so we’ll be in touch asap. You’ll receive an email notification when your ticket status has been updated.
Of course. All you need to do is login here - https://supportdesk.durell.co.uk/portal/en-gb/signin- and you’ll be able to raise a ticket via the form.[PAUSE 10 SECONDS]If you don’t have an account, or have lost your password, you can register or reset y...