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What support do you offer once I’m using it?
You get access to our trained support team and project managers with extensive industry knowledge. We also offer out of hours support for critical issues.[PAUSE 10 SECONDS]You can find online guides and knowledge base here - https://cfs.durell.co.uk/sup...
How do I get started?
Let us call you back to arrange a demo, we’ll follow that with a scoping session and then a quote for the product build.
How long is the contract?
There is a 6 month termination period.
How is your software hosted?
We are hosted on Amazon Web Services (AWS).
Do you offer a free trial?
We don’t run free trials, as our software is bespoke and set-up to meet your needs.
Does your software work with B2B/B2C?
CFS supports B2C and B2B sales, language packs with variants for client, broker and underwriter means you can sell to both channels from the same question set.
How much does set-up cost?
We quote in development days at £600 + VAT per day. The number of days depends on the complexity of the product but typically ranges from 12-18 days, i.e. £7,200 to £10,800 + VAT.
How long does it take to set-up?
Typically it takes around a month to have everything ready, but depending on the complexity it can take up to 3 months.
How much does this cost?
After setup it is fundamentally a transactional pricing model, you can find details here - https://cfs.durell.co.uk/#pricingbut basically 95p + VAT per transaction.[PAUSE 10 SECONDS]Transactions include policy purchase at inception or renewal, mid-term ...
What can your software do?
It allows you to white label online quote buy pages. There’s a configurable web portal for clients, brokers, insurers, claims handlers. It also includes multi-insurer (MI) dashboards, secure messaging, and a document library.
Can I book a demo?
Yes, If I could take your name, email address and telephone number, someone from the team will be in touch asap to arrange a suitable time with you.
Do you have an API?
Yes we do. Our robust and powerful API allows quoting on aggregators or integration of your product into other sites and services. You can find out more here - https://cfs.durell.co.uk/api/
Is your software secure?
Yes, we are ISO 9001 and 27001 accredited for secure company practices and procedures. We also have the following in place:Compliance to OWASP security standards with periodic review2FA (two-factor authentication) as standard across all accountsAutomati...