General FAQs
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Who is DocVolution designed for?
We are designed for law firms that need to move documents from an existing system or repository into Clio. This includes firms moving away from practice management systems, file systems or other document sources.
What services do you offer?
We provide a specialist document migration service that helps law firms move documents into Clio securely and efficiently. Our team supports the migration from discovery through preparation, transfer, checks and post-migration support.
What is DocVolution?
DocVolution is a bespoke document migration service built specifically to import documents into Clio. It combines migration technology with hands-on support from our migration specialists.
Was DocVolution developed with Clio?
Yes. DocVolution was developed in close collaboration with Clio to make document migration into Clio simpler for law firms.
How does your migration process work?
We use a structured approach covering discovery, extraction, preparation, loading and reporting. This helps us manage the migration in a staged and robust way.
What does the extract stage involve?
We extract documents from the source database and map the folder structure to your requirements.
Can you preserve our folder structure?
We map the folder structure to your requirements during the extraction stage. If you have specific structure needs, our migration specialist can discuss them with you.
What does the prepare stage involve?
We prepare the data so it can be uploaded to the new system in an organised way.
Can you migrate from file systems?
Yes. Our basic migration service is listed for migrations from basic systems such as file systems.
Can you migrate from AWS S3?
Yes, our basic migration service supports AWS S3.
Can you migrate from a MacOS file system?
Yes, our basic migration service supports the MacOS file system.
How do I get started?
I can help you get started with an initial consultation. Would you like to book this now? [IF YES, CONTINUE VIA SCRIPT STEPS]
How much does DocVolution cost?
Our basic migration is listed at £3,000 and includes 300,000 files, hands-on support and post-migration checks. Custom migrations are estimated after a free consultation.
How does DocVolution help with moving documents into Clio?
We simplify the migration by extracting documents, preparing the data, transferring it into Clio and carrying out post-migration checks. Our migration specialists guide you through each stage.
Do you perform checks after the migration?
Yes. Post-migration checks are part of our process and are included in the basic migration package.
Can you migrate documents from another practice management system?
Yes. Our Data Migration team can assist with bringing information over from another practice management system into Clio.
Can you migrate from cloud-based or server-based legacy systems?
Clio supports migration from cloud-based legal software and server-based legacy systems, and DocVolution can discuss supported or custom import sources for document migration into Clio.
What is included in the basic migration package?
The basic migration package includes up to 300,000 files, hands-on support and post-migration checks. It is designed for basic sources such as file systems, AWS S3 and MacOS file systems.
What makes DocVolution different from a general migration service?
DocVolution was specifically built to import documents into Clio, rather than being a generic migration tool. We also provide hands-on specialist support before, during and after the migration.
Does your service integrate with other tools or systems?
DocVolution is specifically built to import documents into Clio. For custom sources, we can develop a custom integration to support the migration into Clio.
Is DocVolution suitable for large document migrations?
Yes. Our basic migration package includes up to 300,000 files, and custom migrations are available where a more bespoke approach is needed.
What is included in a custom migration?
For a custom migration, we develop a custom integration to migrate your documents into Clio. The approach includes a free consultation and estimate, plus hands-on support to help ensure your files are migrated successfully.
What if we have more than 300,000 files?
For this we'd offer a custom migration. The approach includes a free consultation and estimate, plus hands-on support to help ensure your files are migrated successfully.
What if our source system is custom or unusual?
For custom sources, we develop a custom integration to migrate your documents into Clio. We also provide a free consultation and estimate for custom migrations.
Can I schedule an appointment or consultation?
Yes, I can do this for you now. [CONTINUE VIA SCRIPT STEPS]
What happens during the discovery stage?
We review and analyse the legacy data to check that it is intact and in a good state before migration begins.
What happens during load and report?
We transform and load the legacy data into the target data store, then carry out post-migration checks to help confirm data consistency.