Support FAQs

Do you provide ad-hoc support?

We do not currently provide ad-hoc support. Our Managed Services are ongoing partnerships and the best way to really understand our clients’ goals.

I’ve got a problem with my personal computer/printer/network. Can you help?

We only work with businesses and don’t provide support for personal users.

Where can I log in for support?

You can do that by emailing help@dialageek.co.uk

I have a problem and need help!

OK, are you an existing client? [IF YES] Thanks. The best thing to do is to contact our Helpdesk to log your issue. Please emailhelp@dialageek.co.ukand someone from the support team will be in touch asap. [IF NO AND IS A BUSINESS] OK, I can get a member...