General FAQs
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Do you charge any consultation fees?
No, our initial discovery call is free of charge. Would you like to book this in now for a time that suits? [CONTINUE VIA SCRIPT STEPS]
What services do you offer?
We offer three core services: Annual compliance - From annual accounts to corporate personal tax returns, you can relax knowing you don’t have to worry about filing deadlines, penalties or interest. We’ll sort everything out on time, hassle free you’l...
Where are you based?
We’re based in Little Baldon in Oxford and we’re always happy to welcome you here or meet you for a chat.
Can I park at your offices?
Yes, we have free parking outside our office, please park in any unmarked bay.
Do you have any case studies?
Absolutely! You can view case studies from our clients here: https://cypherhq.co.uk/case-studies/.
Whom can I contact for recruitment/Do you have any jobs/vacancies?
You can find out more about our current vacancies here: https://cypherhq.co.uk/careers. You can also send any recruitment queries to hello@cypherhq.co.uk
Do you offer training for accounts systems, such as Xero, Sage, QuickBooks, FreeAgent?
We offer training on Xero and add on software such as Dext (previously ReceiptBank), Soldo, Satago etc.
Are there any hidden costs?
No! We want to be the first people you call when you want to chat through an idea or discuss how best to finance a major purchase — and we know the only way that will happen is if you know all advice is included in the price. [PAUSE 10 SECONDS] We inclu...
Can I contact you via email?
You are welcome to contact us via email if easier. You can get in touch at: hello@cypherhq.co.uk.
Do I have to use Xero?
We only work with businesses that use Xero for their finances. This allows us to streamline processes and offer our Better Bookkeeping service for standard bookkeeping prices. [PAUSE 10 SECONDS] Don’t worry, if you haven’t made the jump to the cloud ye...
Can you advise on third party add-ons for Xero?
Absolutely! Our team can advise and implement any of the third party add-ons in the Xero ecosystem. Our aim is to build a stack of software tools that’s completely bespoke to you and your business, that makes managing your finances a breeze.
What are your office hours?
Monday to Thursday 8am - 5pm and Friday 8am - 3pm.
Are you able to migrate my accounts from Excel/spreadsheets to Xero?
Yes, we can do that for you!Would you like to book this in now for a time that suits? [IF YES - USE CALENDLY LINK - https://calendly.com/cypherhq/discoverycall] [IF NO] OK, I can get a member of the team to contact you. If I could take your name, email ...
Are you able to migrate my accounts from QuickBooks and FreeAgent?
Yes, we can do that for you!Would you like to book this in now for a time that suits? [IF YES - USE CALENDLY LINK - https://calendly.com/cypherhq/discoverycall] [IF NO] OK, I can get a member of the team to contact you. If I could take your name, email ...