Support

I'm an existing client and need help/support.

OK, you can email the CyberHive Service Desk here - servicedesk@cyberhive.com. Someone from the support team will be in touch. For emergencies please call 01635 881 881. [PAUSE 10 SECONDS] If you've already contacted support, support tickets can be acce...

I need emergency support!

OK, please call 01635 881 881 and someone from the support team will be able to help you.

What are you support hours?

Our support/service desk availabilityis during office hours - 9am-5pm Monday to Friday. You can raise a support ticket online here - https://servicedesk.100percentit.com/index.php

Do you have any support documents/resources available?

Yes we do. You can view these here - https://www.cyberhive.com/knowledge-centre-faqs/.