I need help/support with...

My log ID is not working, I'm locked out

I forgot my password for MyQLink

I need to assign a new user

The supply drawer is stuck

The cubie is not opening properly

The door on the cabinet is sticking

I need to set up training


Thanks for confirming you are looking for support. In case we get disconnected, can I take your name, email address, state and company name?


[VISITOR GIVES DETAILS]



OK, the best thing to do is email the support team here - support@cubex.com - or call based on your location. Could you tell me which country you are in?


[VISITOR CONFIRMS COUNTRY]


Thanks, please call [NUMBER BELOW HERE]


USA - 866.907.0860

Canada - 800.865.3541

UK - 0808.101.4693

Australia - 800.862.130

New Zealand - 0800.426.354

Hong Kong - 800.965.913


If you are unable to reach out I can have a team member contact you to follow up with assistance. The response time will depend on the volume of work they have at the moment.


[IF YES, CONTINUE VIA SCRIPT STEPS, RAISE AS A CLIENT LEAD]