General FAQs
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Is your software HIPAA compliant?
Yes it is! Would you like me to get a member of the team to contact you to discuss your requirements? [IF YES, CONTINUE VIA SCRIPT STEPS]
I need more information about the Cubex Flex bundle
OK. You can find more information here - https://cubex.com/product/cubex-flex/. This page includes features, dimensions and a downloadable brochure.
I need more information about the Cubex Tower
OK. You can find more information here -https://www.cubex.com/products/tower-flex-bundle [PAUSE 10 SECONDS] This page includes features, dimensions and a downloadable brochure.
Tell me about your cloud software
Sure! Our HIPAA compliant software provides on-demand access to inventory information, electronic ordering and DEA logbook tracking, requires no heavy IT infrastructure and easily integrates with EMR and 3rd party systems. [PAUSE 10 SECONDS] Would you l...
Are your products/hardware DEA compliant?
Yes they are! Would you like me to get a member of the team to contact you to discuss your requirements? [IF YES, CONTINUE VIA SCRIPT STEPS]
I am interested in MedBank.
My apologies, Cubex is offered to veterinarians. You can get MedBank here - https://www.bd.com/en-us/products-and-solutions/products/product-families/bd-pyxis-medbank
How can I become a partner?
Thanks for your interest in partnerships! Our Partner Registration Form can be found here - https://cubex.com/partner-request/
Tell me about software integration
Sure! We offer a closed-loop management solution through integrations with a variety of EMR, practice management and supplier chain software solutions. [PAUSE 10 SECONDS] Would you like me to get a member of the team to contact you to discuss your requi...
How does the Cabinet connect to the internet?
The cabinet uses a hard line cat5 or cat 6 Ethernet connection for maximum security and internet stability. Would you like me to get a member of the team to contact you to discuss your requirements? [IF YES, CONTINUE VIA SCRIPT STEPS]
Do you sell MedBank?
My apologies, Cubex is offered to veterinarians. You can get MedBank here - https://www.bd.com/en-us/products-and-solutions/products/product-families/bd-pyxis-medbank.
How much are your cabinets?
The fees can vary depending on the right configuration and the right solution for your business. Let me put you in touch with the right person. [CONTINUE VIA SCRIPT STEPS]
How much are the QBuds?
QBuds pricing can vary depending on the right configuration and the right solution for your business. Let me put you in touch with the right person. [CONTINUE VIA SCRIPT STEPS]
I need some more information about licenses/control substances/regulations
OK. I can't advise you on this via live chat, but you can email Michael at mdahl@mashura.com and he’ll be able to help you with that question.
Do you work with surgery centers?
Yes we do! Would you like me to get a member of the team to contact you to discuss your requirements? [IF YES, CONTINUE VIA SCRIPT STEPS]
Where are you based?
We are based in Phoenix, Arizona. Our address is 3801 E Roeser Rd #16, Phoenix, AZ 85040.
How does Cubex work?
To get a better understanding, please visit https://cubex.com/how-it-works/. If you prefer, I can get a member of the team to contact you to explain our products and software, as well as understand your requirements and how we might be able to help. [IF...
Can you give me pricing information?
Pricing and software fees can vary depending on the right configuration and the right solution for your business. Let me put you in touch with the right person. [CONTINUE VIA SCRIPT STEPS]
Where do you operate?
We sell our products and software globally. Could you tell me what you are interested in and where you are based?
How do I access the Cubex Academy?
You can access the Cubex Academy here - https://academy.cubex.com/
Do you sell PYXIS?
It sounds like you are a BD Medbank customer, which is human health division. Please follow this link and they can help you there: https://www.bd.com/en-us/products-and-solutions/products/product-families/bd-pyxis-medbank
I'm looking for products and services for the dental industry
OK, you need our sister company, Zimbis. You can visit their website here - https://zimbis.com
I'm looking for a job, do you have any vacancies?
That's great! You can see a list of available jobs and apply online here - https://cubex.applytojob.com/apply. [TAG AS JOB REQUEST]
I need more information about the Cubex Mini
OK. You can find more information here -https://www.cubex.com/products/mini [PAUSE 10 SECONDS] This page includes features, dimensions and a downloadable brochure.
How can I calculate how much I'll save using your products?
There is a feature to do this on each product page. Just below the product title, you'll see an orange button with 'CALCULATE YOUR SAVINGS'.
I would like to get an assessment done on my facility.
That would be great! I can get a member of the team to contact you to arrange this. [CONTINUE VIA SCRIPT STEPS]
Why should I use Cubex?
The best reason is because manual billing errors cost the average practice $25,000 per doctor, per year! With our integrated approach of hardware and software solutions, we consistently capture missed charges to help avoid human errors, waste, and theft...
What are the best use cases for your software/products?
We have a number of use cases for Cubex: Control substance management. You can learn more here - https://cubex.com/control-substance-management/Treatment management. You can learn more here - https://cubex.com/treatment-management/Pharmacy management. Y...
What is CubexPMP?
CubexPMP automates the recording and submission process to save time, improve accuracy and reduce risk. You can find out more here - https://cubex.com/software/cubexpmp/. [PAUSE 10 SECONDS] Would you like me to get a member of the team to contact you to...
What is your fax number?
Our general fax number is 480-967-5433.
What is your sales email address?
You can email our sales team here - sales@cubex.com.
Do you have any customer reviews/testimonials?
We have lots of very happy customers! You can see a number of testimonial videos with real customers here - https://cubex.com/customer-results/
What is your phone number?
You can call us via these numbers - Corporate Office / General Sales 1-888-78–28239 (CUBEX). [PAUSE 10 SECONDS] Is there anything I can help you with via live chat?
Tell me about your business intelligence software
Sure! The power of Cubex is in the data provided that enables you to make informed decisions. Our business intelligence software focuses on Business Intelligence Reports, Profitability Improvement Analytics, Spend Managements Analytics and Supports Regu...