Crown Flooring > General FAQs
General FAQs
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How do I make an order?
Yes we can make an order for you. Can I take your name, email address phone number to assist with your order?
Do you offer samples?
Yes we do offer samples! So I can get a member of the team to take your sample request, can I take your name, email address and phone number?
who can you help?
We provide services either directly or in partnership with facilities and property maintenance companies. Crown offers technical and specification advice independent of manufacturers, ensuring it can deliver best value solutions in every situation. [PAU...
Where are you based?
We have branches in Warrington, Waltham Abbey, Hamilton, Cardiff and Durham
Do you deliver?
Yes we do! We offer delivery from our regional offices in England, Wales and Scotland. We are accessible 24/7- 365 days of the year.
I'm looking for an apprenticeship
At Crown Flooring, we offer a range of apprenticeships. You can read about these and register your interest here- https://www.crownflooring.co.uk/careers/crown-apprentice-programme/
Do you have an email address?
Yes we do! You can email us here- enquiries@crownflooring.co.uk
I'm looking for a job
You can view all of our current vacancies here- https://www.crownflooring.co.uk/careers/current-vacancies/
Where do you operate?
We operate throughout the UK
What are your office hours?
All of our branches are open Monday - Friday: 8.30am - 5pm
What facilities maintenance services do you offer?
We offer- Lifecycle Property MaintenanceThis includes a wide range of services, such as:Preventative maintenanceCorrective maintenanceEmergency repairs for the building structureInternal Fit Out and Refurbishment Installation of fixtures, fittings and f...
What customers can you help?
You can find our different customers we can work with here- https://www.crownflooring.co.uk/customers-and-frameworks/ [PAUSE 10 SECONDS] Would you like a member of the team to reach out to discuss your project further? [YES- FOLOW SCRIPT STEPS]
Where can I see your accreditations/frameworks?
We are accredited with all major UK public procurement organisations. [PAUSE 10 SECONDS] You can read more about these accreditations here- https://www.crownflooring.co.uk/customers-and-frameworks/frameworks/
What flooring services do you offer?
We offer: Lifecycle Reactive Flooring ServicesFlooring solutionsCommercial carpet tilesSafety vinyl flooringLuxury vinyl tilesBroadloom carpet [PAUSE 10 SECONDS] Would you like a member of the team to contact you to discuss our flooring services furthe...
What flooring products/brands do you provide?
You can find out about the flooring products and brands we offer here- https://www.crownflooring.co.uk/flooring-services/products-and-brands/ [PAUSE 10 SECONDS] Would you like a member of the team to contact you to discuss your project further? [YES- CO...
Where can I view the different projects you have completed?
You can read about the different projects we have completed here-https://www.crownflooring.co.uk/projects/
Do you offer free quotes?
TBC
What are your fees?
To give you a price, I'd be happy to arrange for our sales team to get in touch to discuss your requirements of your upcoming project. [PAUSE 10 SECONDS] Can you confirm if you are a business, organisation, school or part of the government? [YES] OK. S...
Do you have a brochure I can view?
TBC
Can I park at your branches?
TBC
Do you supply only?
Yes we can supply install or supply only nationwide on all commercial floor coverings