General FAQs
9
Why do I need to be a member to access your services?
Thank you for your query. This is a great question and it's something I am sure one of consultants would like to explain over the phone instead of live chat. [PAUSE 10 SECONDS] If you could confirm your name, email address and telephone number, I’ll get...
I’m interested in [SERVICE NAME].
OK. You’ll need to be a member to access our services - do you currently have a membership with us? [IF THEY ARE A MEMBER] That’s great! If you could confirm your name, email address and telephone number, I’ll get a member of the team to contact you asa...
How much do you charge for [SERVICE NAME]?
I cannot give you a price via live chat as it depends on your exact requirements. However, I can get a member of the team to contact you right away to discuss? [PAUSE 10 SECONDS] Could you confirm that you’re already a member? [IF THEY ARE A MEMBER] Tha...
How do I log in?
You can log in here: https://www.crewfo.com/wp-login.php.
What are your membership terms?
If you would like to view or download our membership terms and conditions please click here -https://www.crewfo.com/terms-conditions/
I’m interested in becoming a member. How does it work?
That’s great! To explain how it works; [PAUSE 10 SECONDS] We have two types of memberships. The Preferred membership is designed for non-British residents the Preferred Plus membership is for British residents, as it includes a UK tax return in the cos...
What’s the difference between the Preferred and Preferred Plus memberships?
The Preferred membership is designed for non-British residents. The Preferred Plus membership is for British residents, as it includes a UK tax return in the cost. [PAUSE 10 SECONDS] A UK tax return normally costs around £260, so the Preferred Plus memb...
I have been sent an email asking me to fill out a form, please can you help?
Thank you for your query.It is possible someone from our team has sent you an email, asking you to complete the tax return form. [PAUSE 10 SECONDS] If that is the case you can find the UK tax form here:https://www.crewfo.com/services/tax-services/uk-tax...
What is your email?
You can get in touch by email at hello@crewfo.com.