Your contract with us is legally binding so please make sure you’re clear on its terms and conditions. Here’s an overview of some of the key facts:

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You are bound to the full contract period – if you leave before the contract ends you will not receive a reduction in rent.

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You must pay your accommodation fees on the due dates stated on your contract.  If you fail to pay the rent in advance or on the date due the arrears process will automatically commence which will result in the issue of arrears letters. Interest will be charged on any outstanding sum at the daily interest of 3% above the Bank of England Base Rate.

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 If rent remains unpaid then the outstanding debts will eventually be passed on to an external debt collecting agency. Once your debt has been passed on to the agency, you will be liable for all legal charges.