Script
3
Operator notes
OPERATOR NOTES: A friendly, family run, business, Cisco Homes provide energy saving solutions including spray foam, solar power and ProPERLA. They are now one of the leading loft insulation suppliers in the UK.
Script steps
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number? [VISITOR GIVES...
Othr responses
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 01752 875300. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welcom...