Existing client support FAQs

Do you have a referral scheme?

Yes we do! If you loved our work, then spread the word! Refer a friend or family member to Cinergi and they will get £100 off their new Air Source Heat Pump, and as a thank you you will get a £50 John Lewis voucher! [PAUSE 10 SECONDS] You can read about...

I am an existing client and I need help with x

So I can get a member of the team to assist you further, can I take your name, email address and phone number? [VISITOR GIVES DETAILS] Thanks, a member of the team will be in touch shortly.

I have a issue with x

I am sorry to hear you are having a problem. I can get a member of the team to resolve this quickly for you. Can I take a name, email address and phone number? [VISITOR GIVES DETAILS] Thanks [VISITOR NAME]. We'll be in touch shortly.