Script
3
Script steps
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number? [VISITOR GIVES...
Operator notes
OPERATOR NOTES: Recognising the changes in the industry, Cherry Picked Residential allows the client to pick the most suitable option for their needs, offering ‘no move no fee’ or upfront fees without compromising on service. Focusing on providing the h...
Other responses
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 01865 339546. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welcom...