General FAQs
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Thank you for your enquiry. Is the roof not operating or do you have damage to the fabric? If you have damage to the fabric and are looking to replace it, you will need to contact a trimming company as we specialise in the mechanical operation of conver...
We don't repair sunroofs, sorry. We can only assist with convertible roof vehicles.
Our workshop is based in Redhill, Surrey. We’re 10 miles North of Gatwick Airport. [PAUSE 10 SECONDS] Our address is: 51 Ormside Way, Redhill, Surrey RH1 2LG. You can plan your visit here -https://caymanautos.co.uk/planning-visit/
I can get a member of the team to contact you right away to diagnose your problem. If I could take your name, email address, telephone and car registration number, we’ll be in touch asap.
Our team of technicians have a wide and varied specialist knowledge in all makes and models of convertible hoods, so we’ll be able to help! [PAUSE 10 SECONDS] I can’t give you advice via live chat, but I can get a member of the team to contact you right...
Yes we certainly can! What is the make and model of your vehicle please? [VISITOR RESPONDS] Thanks. I can get a member of the team to contact you right away to diagnose your problem. If I could take your name, email address, telephone and car registrati...
Thank you for your enquiry. I’m afraid we don’t offer technical advice over the phone or via video as we need to have the car in our workshop to carry out a diagnosis.
We operate 8.30am – 5.30pm Monday – Friday and 8.30am - 12.00pm Saturday.
Yes, we can do this for you. If I could take your name, email address, telephone and car registration number, we’ll be in touch asap to arrange this.
I can’t give you advice via live chat, but I can get a member of the team to contact you right away to help. If I could take your name, email address, telephone and car registration number, we’ll be in touch asap.
Thank you for your enquiry! Convertible cars are all prone to a little water ingress - there are many contributing factors and things that need to be maintained. Have you checked the drains?
Yes, we can certainly help you. What’s the make and model of your vehicle please? [VISITOR RESPONDS] Thanks. I can get a member of the team to contact you right away to diagnose your problem. If I could take your name, email address, telephone and car r...
Yes, we can certainly help you with that. If I could take your name, email address, telephone and car registration number, we’ll be in touch asap to discuss your roof repair further? [CONTINUE VIA SCRIPT STEPS]
Of course! Roof systems can deteriorate with age and require an annual service, which we can help with. Would you like a member of the team to contact you to get your service booked in? [CONTINUE VIA SCRIPT STEPS]
You can view reviews by visiting: https://caymanautos.co.uk/reviews/.