Carthy Accountants FAQs - Melu > General FAQs
General FAQs
10
Can I park at your offices?
Yes, we have customer parking right outside.
What are your office hours?
9.00 to 5.00pm Monday to Friday, we will book appointments outside of these times on request.
Do you charge any initial consultation fees?
No if we are discussing what your needs are and how we can help you. However, if you are looking for one off advice of a technical nature we would always tell you of any fee before we set up a meeting.
How quickly will someone be able to get back to me?
We usually respond within 1 hour during normal office hours. If you contact during the evening or at weekends., it will be within 1 hour of the next working day.
Whom can I contact for recruitment?
You can contact Sally Carthy on the following e-mail -clientservices@carthyaccountants.co.uk.
Where are your offices?
We're based in Stafford Town Centre.
How much would it cost to prepare my accounts and tax return?
It’s not possible to give you a quote without meeting with you to get all of the details we need.If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your requirements and quote.
Do you offer tax advice?
Yes, and for the really difficult stuff, one of only two Chartered Tax Advisors in the Stafford area is a member of our team
Do you offer training for accounts systems, such as Xero, Sage, QuickBooks, FreeAgent?
We offer training package on all of the common bookkeeping packages, Xero, Quickbooks, FreeAgent etc.
Where’s the login page for my account?
You can login here -https://www.carthyaccountants.co.uk/client-area