Operator notes

Carter and Carter are specialist compensation claim solicitors based in Whaley Bridge, Derbyshire. They work with clients throughout England and Wales.


Our role is to:

  1. Check the requirements of the visitor is a service offered by Carter and Carter (see list at end of Script Steps)
  2. Explore the situation and confirm the time frame for the incident
  3. Answer any questions about Carter and Carter
  4. Take details and raise as a lead