General FAQs
50
I want to book a ticket for XXX  event
We are now taking booking through our Web App, here is the link to register,https://app.business-buzz.org
What types of businesses attend your network meetings?
We have a wide range of attendees from professional services, trades, financial, health and leisure.
What is your VAT Number?
Our VAT registration number is: 440 9804 91
How do I invite someone to a Buzz meeting?
Currently, we are not offering our buy one get one free, however, please contact the local host via email who may be able to offer a free ticket to a first-time visitor. Could you tell me where your local Buzz is? [GIVE THE VISITOR THE EMAIL ADDRESS FOR...
How many people attend the BIG BUZZ
We are expecting over 100+ attendees.
Can you help me grow my network?
Yes! We offer a great networking opportunity, with face to face local events supported by the occasional National virtual buzz. Please take a look at the areas in which we currently operate here: https://www.business-buzz.org/about/locations/
When will X Virtual Event be taking place
We have a handy calendar which has this information here:https://app.business-buzz.org/external/calendar
I can’t join the meeting.
[CHECK THE BROWSER THE VISITOR IS USING] [IF INTERNET EXPLORER] Our system doesn’t work with Internet Explorer, so would you be able to open the link in a different browser? Ideally Chrome, as this works best. [IF ON MOBILE DEVICE] The meetings are best...
What is the format for the event?
Our networking events are informal, relaxed and friendly. The Virtual platform we use allows our attendees to move freely from table to table to join in conversation with up to 6 people at a time, there will be an 11am presentation by the host.
I am interested in running/hosting  a Buzz in my area
That’s great to hear! Would you like me to get someone to give you a call? Please can you provide me with your contact details and the location you are interested in.
Is there an event in Soho ?
We have had to merge our London events, here is the link to London Central Buzz:https://www.business-buzz.org/london/london-central/
Are you holding  face to face meetings?
All our local events are held face to face check app.business-buzz.org for updates. We’ve also created a page of information around our physical meetings here https://www.business-buzz.org/about/face-to-face-events-what-you-need-to-know/ [PAUSE 10 SECON...
I’ve booked onto a virtual meeting, but I can’t see how to join
Please go tohttps://app.business-buzz.orgto retrieve your ticket in the ticket tab.
I have been locked out my account on the app
It has a 5 minute lock so please refresh and try again after that.
How does the app work?
Here is a link to a ‘how to guide’https://www.business-buzz.org/about/app-how-to-guide/.
How do I move around the virtual meeting? Will I be on a video call with lots of people?
Our meetings are in a virtual space and can see people at tables. Clicking into a table allows you to see who’s there and join it. You can then only see the people at that table via video and start a conversation. [PAUSE 10 SECONDS] We run a discovery s...
What time do your events run?
All events run from 10am-12pm.
National Virtual Event 29th April 2026
Sure! Here is the link to join- https://live.remo.co/e/national-virtual-networking-apri-1
Why has your ticket prices increased?
As of the 1st July 2023 Business Buzz Ltd is required to charge VAT, if you are a VAT-registered business you will be able to claim this element back and will be issued with an invoice sent to your email address at point of sale, if you are not this doe...
How much is BIG BUZZ
General admission is £15 per person.
How do I get in touch with Business Buzz
Please email admin@business-buzz.org.
[Visitor has booked, but can’t find link]
OK. If I could take your name and email address, I’ll get you a link so you can join. [ONCE VISITOR CONFIRMS NAME AND EMAIL, PROVIDE LINK FROM HERE:https://docs.google.com/spreadsheets/d/17UDxLrY7aPn0G_GdGrdsBOuvkFIoLZAUdtxkXXygTZE/edit?usp=sharing] [RA...
I can’t remember my password/details for the app
Please click password reset, this can be done via email or the SMS as a drop down option
Is the X event going ahead?
Any changes to an event will be updated on the Buzz app, if you have pre-booked a ticket it will also send you a calendar update.
How much does it cost to attend?
It costs £8 to attend most of our in person face to face events with the exception of London Birmingham which are £10, you will need to pre-book in advance. Our online regional events are £10, you can book tickets by registering on our app here:app.bus...
What platform are you running your Virtual events on
We are a preferred partner for Remo, the platform we are using to run our virtual events on, if you are interested in learning more or would like a demo I can arrange for one of our certified resellers to contact you?
Can you tell me where my nearest Business Buzz is please?
All of our locations are listed here: https://www.business-buzz.org/about/locations/
Is there a membership fee?
No, our events are open to all businesses in the community with no membership fees to pay.
Where do I book on to one of your events
Please click the relevant link on the home page for the event you are interested in.
How often are your meetings held?
We hold events once a month per town, this handy calendar might help you find out when the next event is on nearest you: https://app.business-buzz.org/external/calendar
Where can I find out more about the events in my area?
You can click on the location pages on here or you can also follow @bizbuzzhq on twitter for updates.
Who looks after your marketing?
Please email any enquiries toadmin@business-buzz.org in the first instance and our team will make sure it gets to the right person.
I am interested in sponsoring an event
Fabulous, can I ask what area/event you are looking at and I can take your contact details and get the Regional Lead to get in touch.
I hear there might be a Business Buzz opening in ……..
All our confirmed events are listed on the location pages, if you can’t see the event you are looking for I can arrange for a Regional Lead who looks after that area to get in touch, Launch events should be listed on the home page as upcoming events.
Have you any plans to open in…..
We are always on the lookout for new events hosts and discover where there is interest outside our current locations, would you like me to take some details and get the relevant regional contact to get in touch?
I met someone at an event recently and I need their contact details
If you go to the location page of the event you attended there will be an email address of the host who will be able to help you.
Do you provide an attendance list
No we don’t, we do not share the contact details of our guests with any third party.
I want to complain about something/someone
Oh I am sorry to hear that, I would be happy to pass this on to one of the directors, or if you would prefer you can send your complaint via email to our admin team onadmin@business-buzz.org.
How many people are attending your event (specific location  or average)
On average we get around 25/30 businesses attending our events.
What is the BIG BUZZ
These are when we invite all the buzz groups in the region come together under one roof.
How do I print a receipt for an event
You should have received an email receipt from Stripe at the time of booking (receipts@business-buzz.org), if you cannot find that if you log in to app.business-buzz.org and go onto the ticket tab, click on transactions click on the receipt and you can ...
Is Buzz Plus available for your regional virtual events
Currently Buzz Plus is only available for our local face to face events.
I purchased Buzz Plus and haven't received a receipt
An invoice is automatically sent through via email on the day of purchase from receipts@business-buzz.orgplease check your spam folder, if you can't find it please contact HQ on admin@business-buzz.org
I have seen information about Buzz Plus can you tell me more?
Please visit our webpagehttps://www.business-buzz.org/about/buzz-plus/for information regarding Buzz Plus, or you can contact your local host to find out more. We run a Buzz Discovery Session every monday between 4-5pm where a member of our HQ will be a...
What is a Contactless Business Card
It is a digital business card that can share your contact details directly to a compatible device such as a smartphone that uses NFC technology for more information please visit the website:https://www.business-buzz.org/about/business-cards/
I have never used Remo before; is it like Zoom?
We have a weekly discovery session where you can try it out before an event/check your equipment is compatible or find out more about it every Monday between 4-5pm it’s FREE and you just need to click this link:discover.mybuzz.uk
Can I Pay for Buzz Plus Monthly
No, it is an annual subscription, but you can pay via credit card.
How do I retrieve my ticket
Please log into the app via the desktop or laptop you will be using to access the event as it is simple click through from the ticket (orange button) on the app into the event platform.
I can’t get rid of Calendar invites/Can you remove me from them
You are getting these reminders because you clicked add to calendar in the Buzz App, unfortunately, we cannot do this on your behalf but you can easily remove them yourself: [PAUSE 10 SECONDS]Go to the App, click on the event you want to remove from the...
How much are the Contactless Business Cards
The cards sell for £30 and then an annual subscription for maintenance to the site is £12 per year.