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OPERATOR NOTES: Burghley Retirement is part of the Burghley Group, which is part of Torsion Care. They produce luxurious retirement apartments for the over 55s. They currently have two developments open for viewing; Royles Lodge in Thornton-Cleveleys an...
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number? [VISITOR GIVES...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 0800 999 1989. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welco...