General FAQs

I'm interested in viewing...X

[MAKE SURE YOU KNOW THE PROPERTY THEY ARE INTERESTED IN!] That's great! I can get a member of the team to contact you to arrange this. [CONTINUE VIA SCRIPT STEPS POINT 1]

How can I see how much I can borrow to buy a property?

We have a handy online mortgage calculator that you can use here - https://www.blatchfinehomes.co.uk/mortgage-calculator. If you'd prefer, I can get a member of the team to contact you and discuss your buying options? [IF THEY WANT TO BE CONTACTED, CONT...

Do you have anything for sale in...X?

You can view all our available properties here - https://www.blatchfinehomes.co.uk/properties-for-sale. [PAUSE 10 SECONDS] If you'd prefer, I can get a member of the team to contact you to discuss your requirements in more detail. Would you like us to c...

Can you do viewings in the evenings or at weekends?

TBC

What are your selling fees?

I'm not able to share our selling fees with you via live chat, but I can get a member of the team to contact you to give you an accurate valuation and fees. Would you like us to contact you? [IF YES, CONTINUE VIA SCRIPT STEPS POINT 3]

Can I read your client reviews?

Yes, of course! You can see our client reviews on Trustpilot here - https://uk.trustpilot.com/review/www.blatchfinehomes.co.uk. We're rated as 'Excellent'.

Do you provide floor plans?

Yes we do! Accurate floor plans are an essential part of the marketing package we provide. Would you like me to get a member of the team to contact you to arrange a valuation? [IF YES, CONTINUE VIA SCRIPT STEPS POINT 2] [IF NO] OK, you can use our onlin...

Do you provide video/drone videos?

Yes we do! Would you like me to get a member of the team to contact you to arrange a valuation? [IF YES, CONTINUE VIA SCRIPT STEPS POINT 2] [IF NO] OK, you can use our online instant valuation tool to see how much your property could be worth here - htt...

I'm looking for a job, do you have any vacancies?

TBC

Do you provide drone photography?

How can I work out how much stamp duty I'll pay buying a property?

We have a handy online mortgage calculator that you can use here - https://www.blatchfinehomes.co.uk/calc-btn-stamp. If you'd prefer, I can get a member of the team to contact you and discuss your buying options? [IF THEY WANT TO BE CONTACTED, CONTINUE ...

Do you provide professional photography?

Yes we do! We use professional property photographers to ensure the perfect pictures are captured. Would you like me to get a member of the team to contact you to arrange a valuation? [IF YES, CONTINUE VIA SCRIPT STEPS POINT 2] [IF NO] OK, you can use o...

Do you have anything for sale with X bedrooms?

Where do you market properties/which portals do you market properties on?

As well as on our own website, we also market properties on Rightmove, Zoopla and Prime Location. Would you like me to get a member of the team to contact you to arrange a valuation? [IF YES, CONTINUE VIA SCRIPT STEPS POINT 2] [IF NO] OK, you can use ou...

Where are you based?

We are based in Coventry and we market properties within Warwickshire and the Midlands.

I'm interested in selling my home.

That's great! We would love to help you sell your property. I can get a member of the team to contact you to arrange a valution. Would you like us to contact you? [IF YES, CONTINUE VIA SCRIPT STEPS POINT 2] [IF NO] OK, you can use our online instant val...

What are your office hours?

We're open from 9am to 5pm Monday to Friday and 9am to 3pm Saturday. We're closed on Sundays.