General FAQs
14
Do you offer Legal Aid?
Sorry, but we do not offer Legal Aid. [PAUSE 10 SECONDS] If you are unsure that are eligible, you can find out via the Government website - https://www.gov.uk/legal-aid/check-legal-aid [PAUSE 10 SECONDS] You may be able to get free advice from:the L...
What are your office hours?
Our offices are open from 9:30am to 5:30pm Monday to Friday. This excludes bank holidays.
Do you offer a free consultation?
[DO NOT OFFER A FREE CONSULTATION FOR PET CUSTODY] Yes, we offer a free 10-15 minute consultation to better understand your legal matter. [CONTINUE VIA SCRIPT STEPS]
What is your office address?
We have a number of offices in the UK. Which one would you like the address for? [HENLEY]19-21 Market Place, Henley-on-Thames, Oxfordshire RG9 2AA[MARLOW]30 West Street, Marlow, Buckinghamshire SL7 2NB [LONDON]The 11th Floor, Beaufort House, 15 St. Boto...
Do you offer free advice?
We do not offer free advice, but we can provide a complimentary 10-15 minute consultation to better understand your legal matter and advise on the next steps and costs. [CONTINUE VIA SCRIPT STEPS]
How long is a consultation?
The call duration of an initial consultation will be between 10 – 15 minutes. Would you like to get this booked in? [IF YES, CONTINUE VIA SCRIPT STEPS]
How long will it take to contact me?
We aim to respond within 2 hours on a typical working day. [PAUSE 10 SECONDS] Would you like to get in touch with our team now to discuss your situation further? [YES-SCRIPT STEPS]
Where are you based?
We have offices throughout the UK. You can explore our offices through the link here - https://blanchardslaw.co.uk/locations/
Are you regulated?
Yes, we’re authorised regulated by the Solicitors Regulation Authority (number 565657).
Can I make a payment online?
Yes! You can make a payment online here: https://blanchardslaw.co.uk/fees-payment/. Please note that payments can only be accepted in GBP Sterling. There is a minimum payment of £1 and a maximum of £20,000. You can alternatively make a payment over the ...
How much are you fees/how much does X cost?
Before we can give an estimate of cost for your legal matter, we would need to discuss it with you in more detail. We can do this via a free 10-15 minute consultation. [CONTINUE VIA SCRIPT STEPS]
I need help with...[FAMILY LAW ONLY]
ChildrenCohabitation AgreementsConsent OrdersDivorce SeparationDomestic Violence AbuseFinancial IssuesInternational Family LawMarriage Civil PartnershipsMediation Collaborative LawNuptial AgreementsPet Custody [Please note that we only deal with pet...
Do you have any testimonials/reviews?
Yes, you can see a number of client testimonials here - https://blanchardslaw.co.uk/services/testimonials/
Do you have any jobs/vacancies?
Thank you for your interest in working with us! Please fill out our recruitment form which can be found here and we will be in touch: https://blanchardslaw.co.uk/work-for-us/.