General FAQs
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If you have the materials that is great, but if not, our team member can happily pop out to the local merchant and get what is needed. We will try our best to come prepared but sometimes this is not possible, so will need to either return or pop out.
No, they’re not.
Yes, we take all major credit and debit cards.
Because we love DIY and know it can be tricky to get right. With our expert team we have the knowledge and ability to carry out all DIY jobs to a high standard with a smile and love for what we do.
Please give me your name, email address and telephone number and we will try our best to help you. If we can’t we have a large network of people and companies we can recommend who will.
If I could take your name, email address and telephone number, someone from the team will contact you to discuss your requirements. [PAUSE 10 SECONDS] If you have not used us before they will need a list of the works you would like carried out and the p...
No, we don’t! If you can give me your name, email address and telephone number I’ll get a member of the team to contact you regarding a quote.
Pictures are incredibly helpful so please do send us pictures of the jobs you would like carried out. This really helps us work out with what we need and how long the job will take. [PAUSE 10 SECONDS] You can send these via email -info@bboj.co.ukor What...
Within a 5-mile radius of central London. If I can have your postcode I can check if you're in our service area. [VISITOR GIVES POSTCODE, CHECK POSTCODE AThttps://bboj.co.uk/locations/] [IF IN THE AREA] Thanks. You're in our service area, so if I could ...
Yes, we have a 6 month guarantee on all work.
We will only charge you for the time you used. We do have a minimum call out of one hour, but should we finish early please have a job or two up your sleeve to make the most of the full hour!
Should the works take longer due to unforeseen circumstances, or you have more works you would like doing, we will try our utmost to extend the time of the handyman’s visit. [PAUSE 10 SECONDS] If this is not possible we will advise on availability and l...
Once we have completed the works we will ring you to check you are happy with our service. We will then email your invoice and you can pay over the phone, by BACS transfer, or follow the payment link on our emailed invoice and pay online. [PAUSE 10 SECO...
From our base in Battersea, we cover most of London, including Wandsworth, Merton, Hammersmith Fulham, Ealing, Kensington Chelsea, Westminster, Camden and Lambeth, Clapham, Balham, Tooting, Streatham, Notting Hill, Acton, Shepherdsbush, Wimbledon. [PA...
[CONFIRM THE SERVICE THAT THE VISITOR REQUIRES] [HANDYMAN] The minimum call out for a handyman is £85 + VAT, parking, materials, congestion charge, and Ulez where applicable,e and then £42.50 + VAT per half hour thereafter. [ELECTRICIAN] The minimum cal...
Yes we have a very good booking and operating platform that holds your details as well as the individual property details. [PAUSE 10 SECONDS] We can keep track of the time taken for each job and a history of our visits and what we did, not only that but...
Yes, we would be delighted to advise. Please could I take your name, email address and telephone number, and a member of the team will talk through the works you require. [PAUSE 10 SECONDS] If you need to please send us pictures this can really help us ...
Our minimum call out is £85 plus vat for one of our handymen, £100 + vat for our electricians and £105 + vat for plumber. Materials, Congestion charge and Ulez will be added where applicable.