Script
3
Script steps
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number? [VISITOR GIVES...
Operator notes
OPERATOR NOTES: Beyond Your Brand offers a range of packages to meet the needs of any business, big or small. From simply getting organisations set up with tracking on their site to developing sales strategies, auditing, setting up PPC campaigns, report...
Other responses
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 01993 835432. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welcom...