General FAQs
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Do you offer a free consultation?
Yes we do! We offer these with us locally at the office or remotely via various channels including the good old telephone, Microsoft Teams or Zoom! [PAUSE 10 SECONDS] Would you like to book an appointment now? [IF YES] Great! Which of our locations is b...
Where are you based?
Our main office is in Altrincham, however we also have an office in Manchester City Centre and Altrincham. We do cover the whole of the UK and offer remote services too!
Where do you operate?
We operate throughout the UK.
Do I still have to pay if I don’t get a mortgage accepted?
We operate on a ‘no key, no fee’ basis. This guarantees you won’t pay a penny until your property deal completes or your new mortgage starts.
How does your service work?
From start to completion we’ll be your only point of contact. No solicitors, no banks, no paperwork, no stress. Everything comes through us making your mortgage application super simple and hassle-free. [PAUSE 10 SECONDS] We want you to be as confident ...
What are your office hours?
We’re open from 8.30am to 8pm Monday to Friday, and 9am to 2pm on Saturday. We can be flexible outside of these hours but I would need to get one of the team to call you and see what they can do!
What are your fees?
We charge a flat-rate fee that’s agreed in advance based on your circumstances and doesn’t contain any hidden amounts. We only charge on successful completion so we call it ‘no Key, no Fee’. Would you like to book a free initial appointment now? [IF YES...
Can I park at your offices?
Only public parking is available.
I’m interested in…
First time buyer mortgageHome mover mortgageRemortgageInvestment mortgageMortgage alternativesMortgage protectionRight to Buy mortgages OK, we can help with this! So we can discuss your requirements in more detail, could I book you in for a free appoint...